Sales Manager / Executive

Job Responsibilities: - Proactively engage potential learners through phone calls, walk-ins, and online inquiries - Provide accurate information and guidance on available courses, funding options, and career pathways - Follow up on leads, maintain strong relationships with prospects, and convert inquiries into enrolments - Develop and execute sales strategies to meet monthly and quarterly enrolment targets - Work closely with the marketing team to align sales activities with campaign promotions - Track sales metrics and generate reports for management review - Ensure a smooth registration process and provide pre-course and post-course support to learners - Maintain a high standard of service, addressing learner concerns promptly and professionally - Cultivate long-term relationships with learners for referrals and repeat course sign-ups - Lead, train, and motivate a team of sales consultants (for Sales Manager role) - Assist in refining sales processes and improving team performance Requirements: - Proven sales experience, preferably in education, training, or service-based industries - Excellent communication and interpersonal skills - Strong negotiation, closing, and objection-handling abilities - Goal-oriented, self-motivated, and able to thrive in a fast-paced environment - Proficient in Microsoft Office and CRM/sales tracking tools Bonus Points If You Have: - Bilingual in English and Mandarin/Malay to support a diverse learner base - Prior experience in adult education or private training institutions