Assistant/Clinic Manager

Job Description: We are looking for a proactive and driven individual to join our team as an Assistant Clinic Manager / Clinic Manager. This role focuses on overseeing clinic operations, ensuring smooth workflows, and supporting overall clinic performance. Responsibilities: - Oversee daily clinic operations to ensure smooth and efficient workflow. - Support and coordinate front desk functions, including patient registration, appointments, and enquiries. - Manage staff scheduling, attendance, and day-to-day manpower coordination. - Work closely with doctors and clinic staff to ensure a positive patient experience. - Handle patient feedback and resolve operational issues in a timely manner. - Monitor clinic performance (e.g. patient volume, revenue, service standards). - Ensure compliance with internal SOPs and regulatory requirements. - Oversee billing processes, payments, and insurance claims accuracy. - Manage inventory, procurement, and vendor coordination. - Support implementation of process improvements and operational initiatives. Requirements: - Prior experience in a clinic, healthcare, or operations role preferred. - Experience in a supervisory or coordination role will be an advantage. - Strong communication and interpersonal skills. - Able to multitask and manage competing priorities in a fast-paced environment. - Good attention to detail and problem-solving skills. - Team player with a hands-on and responsible attitude. - Ability to maintain confidentiality of patient and clinic information.