HR Office Manager
Job Summary
The HR/Office Manager will oversee and lead the HR and administrative team to ensure smooth operations across retail outlets and the head office. The role involves managing the full spectrum of HR functions, including recruitment, payroll, and performance management, while ensuring compliance with Singapore MOM regulations. Additionally, the position focuses on maintaining office workflows, vendor management, and providing operational support to management.
Responsibilities
- Manage HR & Admin team of 4
- Oversee full-spectrum HR & Payroll
- Ensure MOM regulatory compliance
- Direct daily office operations & vendor management
Required Skills
- 3+ years HR managerial experience
- Knowledge of Singapore Employment Act
- Proficiency in Microsoft Office
- High EQ and problem-solving skills
Job Details
Human Resource Responsibilities
- Oversee and lead a HR & Administration team of 4 staff.
- Handle full spectrum of HR functions for retail outlets and head office, including recruitment, onboarding, confirmation, resignation, and offboarding.
- Prepare and review employment contracts, HR letters, warning letters, and employee related documentation.
- Oversee and approval of monthly employee attendance, leave records and payroll and commission/incentive calculations.
- Ensure compliance with Singapore MOM regulations, Employment Act requirements, and internal company policies.
- Maintain proper employee records and confidential HR documents.
- Coordinate and conduct employee performance reviews, counselling sessions, and engagement initiatives.
- Handle staff disciplinary matters and assist in resolving outlet employee issues and grievance management.
- Work closely with management and department heads on manpower planning and operational support.
- Liaise with government agencies where required (e.g. MOM, CPF, IRAS).
Office Administration Responsibilities
- Oversee daily office operations and ensure smooth administrative workflow.
- Coordinate office maintenance, repairs, cleaning, and vendor management.
- Assist management with reports, operational coordination, and ad-hoc administrative tasks.
- Assist management in implementing company policies and operational initiatives.
- Maintain workplace discipline, professionalism, and proper office conduct across departments.
- Support ad-hoc projects assigned by management.
Job Requirements
- Minimum 3 years of managerial experience in HR role, including experience managing and leading a team.
- Experience working in SMEs and/or retail outlet environments will be an added advantage.
- Familiar with Singapore MOM regulations and HR practices.
- Strong interpersonal and communication skills with the ability to work closely with management, outlet managers, and various stakeholders professionally and effectively.
- Possess high emotional intelligence (EQ) and good problem-solving skills in handling employee and operational matters.
- Proficient in Microsoft Office applications.
- Responsible, detail-oriented, and able to handle confidential matters professionally.