Social Service Associate
Job Summary
The Social Service Associate supports the Medical Social Workers team by handling administrative duties, managing routine cases, and conducting financial assessments. Responsibilities include performing field visits, facilitating patient discharges, and ensuring seamless care through networking with community services. Candidates must possess a diploma in a healthcare-related field and have a strong passion for medical social services.
Responsibilities
- Support MSW team in patient and administrative work
- Manage routine cases independently
- Conduct financial assessments for applicants
- Perform field visits and facilitate patient discharges
- Coordinate follow-up care and community networking
Required Skills
- Diploma in Science/Healthcare Related
- Passion for healthcare and social services
- Basic counselling skills (preferred)
- Casework management
Job Details
Job Description:
• Responsible for supporting Medical Social Workers (MSW) team in direct patient work, administrative work and general duties
• Manage routine cases assigned by MSWs independently
• Provide training for new social work and administrative assistants
• Conduct financial assessment on eligibility of applicants for the various financial schemes
• Conduct field visits and facilitate discharges by accompanying patients home or to social service organizations
• Able to independently take on inpatient and outpatient casework, doing follow up work for discharged patients and networking with community services to facilitate seamless care
Job Requirements:
• Diploma in Science / Healthcare Related
• Passion in healthcare industry and medical social services
• Certificate in basic counselling skills or related skills will be added advantage