Temporary Customer Service Officer
Job Summary
Looking for a short-term customer service opportunity to join a government agency and provide frontline support in a professional contact centre environment. This is a 3-month contract role located in Greenwich with an attractive hourly rate. Candidates will handle customer enquiries, provide accurate information, and maintain professional service standards.
Responsibilities
- Handle customer enquiries professionally via phone and other channels
- Provide accurate information and resolve enquiries promptly
- Escalate complex cases to relevant departments
- Maintain accurate records of customer interactions
- Perform administrative and customer service duties as assigned
Required Skills
- Good spoken English
- Strong communication skills
- Customer service skills
- Ability to commit to a 3-month contract
Job Details
Temporary Customer Service Officer | $13/hour | 3-Month Contract
Working Hours:
• Monday – Friday
• 8.30am – 6.00pm
What You'll Be Doing:
• Handle customer enquiries professionally via phone and other communication channels
• Provide accurate information and resolve customer enquiries promptly
• Escalate complex cases to the relevant departments when required
• Maintain accurate records of customer interactions
• Deliver quality customer service while meeting service standards
• Perform other administrative and customer service duties as assigned
We're Looking For:
• Good spoken English
• Strong communication and customer service skills
• Able to commit to the full 3-month contract
Please Note:
• Security clearance is required and may take 2–3 weeks before commencement.