Enrolment Consultant
Job Summary
We are seeking an Enrolment Consultant to support customer acquisition, promote coding programmes, and drive customer engagement. The ideal candidate will build strong relationships with parents, execute lead generation activities, and handle administrative tasks. Strong communication skills and a proactive, fast-learning attitude are required for this dynamic role.
Responsibilities
- Support customer acquisition and promote coding programmes
- Drive engagement and build strong relationships with parents
- Plan and execute lead generation activities and trial classes
- Coordinate student assessments and handle administrative tasks
Required Skills
- Strong communication skills
- Problem solving skills
- Driven and fast learner
- Proactive in a fast-paced environment
Job Details
Position : Enrolment Consultant – Education Programmes
Location : Beauty World / Paya Lebar
Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)
Salary (commensurate with experience) : Basic $3500-4000 Basic + Performance Bonus + Annual Leave
Duration : Permanent
Industry : Education / Training & Development
Main Responsibilities:
- Support customer acquisition by onboarding new parents
- Promote and recommend suitable coding programmes
- Drive customer engagement through special programmes, competitions, and community events
- Build and maintain strong relationships with parents and act as their advocate
- Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected
- Coordinate with teaching team on student assessments and follow up with parents for conversion
- Handle general administrative tasks (onboarding emails, data entry, research, data management)
- Maintain accurate and updated customer records in the CRM system
- Track student progress and manage ongoing parent relationships
- Other ad-hoc activities assigned
Requirements:
- Strong communication and problem solving skills
- Driven, fast learner, proactive and ability to work in a fast-paced environment