Senior Fulfilment Operations Specialist

Job Description Manage end-to-end order fulfilment activities from order receipt through to delivery and invoicing Monitor order status and proactively resolve supply or delivery issues Coordinate closely with regional affiliates, logistics providers and external partners to achieve service level targets Maintain visibility of inventory positions and identify potential stock risks Prepare operational reports and provide insights to support business decisions Collaborate with cross-functional teams including supply chain, customer service and commercial stakeholders Support process improvement initiatives, operational projects and other ad hoc assignments Ensure efficient order processing and supply continuity across APAC markets The Successful Applicant Bachelor's Degree or Diploma in Supply Chain, Logistics, Business or a related discipline Minimally 5 years of experience in order fulfilment, supply chain operations, logistics or customer operations Experience within pharmaceutical, healthcare, medical devices, life sciences or regulated industries will be advantageous Hands-on experience managing order-to-cash processes and customer order fulfilment activities Proficiency in SAP, ERP systems or similar order management platforms Strong analytical and reporting skills with advanced Microsoft Excel capabilities Organised, detail-oriented and able to manage multiple priorities effectively Strong stakeholder management and problem-solving capabilities What's on Offer Opportunity to join a reputable multinational healthcare organisation Regional APAC supply chain exposure with interaction across international markets Structured onboarding and continuous professional development opportunities Exposure to SAP-driven supply chain and fulfilment processes Collaborative and supportive team environment Opportunity to contribute to business-critical supply continuity initiatives Career advancement opportunities within supply chain, operations and regional functions Competitive remuneration package and employee benefits programme