Medical Escort

Job Summary Carewell Ambulance Services seeks compassionate Part-Time Medical Escorts to accompany and assist patients during medical appointments, hospital transfers, and scheduled transport, ensuring their safety and comfort throughout. Responsibilities - Accompany patients safely to and from hospitals, clinics, nursing homes, and residences - Assist patients with boarding and alighting from ambulances or transport vehicles securely - Support patients using wheelchairs, stretchers, and other mobility aids during transport - Ensure safe handover of patients to healthcare staff or authorised next of kin - Remain with patients during appointments when required to provide support - Monitor patients’ general condition and promptly report concerns to ambulance crew or healthcare personnel - Assist with completing service documentation, obtaining required signatures and official stamps - Communicate politely and professionally with patients, next of kin, and healthcare staff to facilitate smooth service - Follow Carewell’s operational, safety, and infection-control procedures consistently - Perform other related duties as assigned by the Operations Team Preferred competencies and qualifications - Relevant healthcare, caregiving, nursing, or patient-transport experience - Valid First Aid, CPR, and AED certification - Ability to communicate clearly in English; additional languages or dialects are advantageous - Physically fit to assist with wheelchair and stretcher handling - Patient, caring, and comfortable working with elderly or medically vulnerable patients - Responsible, punctual, and able to work independently - Willingness to work flexible hours including evenings, weekends, and Public Holidays - Commitment to maintaining patient confidentiality at all times Other Information - Employment type: Part-time - Work schedule: Based on operational requirements and assigned cases - Training and operational guidance will be provided