HR Services Specialist
Job Summary
As an HR Services Specialist, you will be a key member of the HR Services team managing end-to-end employee lifecycle administration. You will act as a primary partner providing accurate administrative support for employees and line managers. The role involves close collaboration with HR Business Partners to ensure compliant and people-focused HR services.
Responsibilities
- Manage end-to-end employee lifecycle administration
- Prepare employment contracts and maintain HR data
- Support HR processes, payroll data, and systems
Required Skills
- Bachelor's degree in HR or Business Administration
- 5+ years of HR administration experience
- Proficiency in English and HR systems like SuccessFactors or SAP
Job Details
HR Services Specialist
As an HR Services Specialist, you'll be a key member of the newly forming HR Services team in our regional Headquarters. You will take ownership of the end-to-end employee lifecycle administration, ensuring a smooth and high-quality experience for employees across all departments and levels. You will act as the go-to partner for accurate, timely, and service-oriented administrative support for employees and line managers on a day-to-day basis on all HR matters.
Working closely with HR Business Partners and HR Managers, you will help deliver consistent, compliant, and people-focused HR services, contributing to a positive employee experience from onboarding through to offboarding.
More about the role:
- Prepare and process employment contracts and amendments
- Maintain accurate employee data in HR systems (SuccessFactors / SAP)
- Ensure timely and accurate payroll-related data
- Manage employee lifecycle activities (onboarding, changes, transfers, exits)
- Support line managers and employees on HR topics in English
- Assist with annual HR processes (appraisals, salary, bonus)
- Provide second-level support for HR systems and time recording tools (Atoss)
- Advise on HR policies, procedures, and employment conditions
- Liaise with internal stakeholders and external authorities
- Collaborate closely with HR BPs, managers, and other departments
More about you:
- Bachelor’s degree in Business Administration, Human Resources, or a related discipline
- At least five years of HR administration experience within an international or multinational environment
- Sound knowledge of the employee lifecycle, HR processes, systems, and best practices
- Strong team player with excellent communication skills and a customer-focused, service-oriented mindset
- Proficient in Microsoft Office, particularly Excel
- Proficiency in English; knowledge of Japanese or Korean would be an advantage
- Experience using SuccessFactors, ServiceNow (SNOW), and SAP would be advantageous
- Experience in establishing, integrating, or supporting an HR Shared Services Centre is preferred