Country Sales Director

Responsibilities Sales & Business Development - Develop and execute territory sales plans to achieve revenue and gross profit objectives. - Identify, prospect, and secure new business opportunities within the assigned territory. - Expand existing customer accounts by identifying cross-selling and upselling opportunities. - Build a sustainable sales pipeline through proactive prospecting and consistent business development activities. Pipeline Management & Sales Forecasting - Maintain an accurate and well-qualified sales pipeline using CRM tools. - Prepare regular sales forecasts and participate in pipeline and business review meetings. - Monitor sales performance, identify potential risks to target achievement, and implement corrective actions where required. Customer Solutions & Commercial Management - Understand customers' supply chain challenges and develop tailored freight forwarding and warehousing solutions across air, ocean, and land transportation. - Manage RFQs, pricing proposals, contract negotiations, and commercial discussions in collaboration with pricing and operations teams. - Deliver consultative, value-based solutions that balance customer needs with business profitability. Commercial Excellence - Ensure compliance with company pricing strategies, margin requirements, and credit policies. - Drive profitable business growth while maintaining commercial discipline. - Escalate non-standard commercial terms and exceptions for approval where necessary. Cross-Functional Collaboration - Partner closely with operations, customer service, pricing, and finance teams to ensure seamless customer onboarding and service delivery. - Resolve operational or commercial issues efficiently to maintain high customer satisfaction. - Share market intelligence, customer feedback, and competitor insights to support business strategy. Customer Relationship Management - Build and maintain strong relationships with key decision-makers and stakeholders. - Develop structured account plans to strengthen customer partnerships and improve retention. - Proactively engage customers to identify new opportunities and address service-related concerns. Requirements - Bachelor's Degree in Business, Sales & Marketing, Logistics & Supply Chain Management, or a related discipline. - 10 years of sales experience within the freight forwarding, logistics, or supply chain industry. - Proven track record of consistently achieving or exceeding sales and profitability targets. - Strong knowledge of international freight forwarding, warehousing, transportation solutions, trade lanes, and carrier networks. - Demonstrated expertise in business development, prospecting, consultative selling, and contract negotiations. - Commercially astute with strong negotiation, relationship management, and problem-solving skills. - Self-driven, results-oriented, and able to perform effectively in a fast-paced, target-driven environment. - Comfortable working independently while collaborating effectively with cross-functional teams. - Possess a valid Singapore Class 3 driving licence and own a vehicle, as the role requires frequent client visits.