Retail Assistant Store Manager
Job Summary
The Assistant Store Manager is responsible for driving sales performance, KPIs, and profitability while ensuring high standards of customer experience. This role involves team leadership, including recruitment, training, and operational management. Additionally, the position focuses on inventory control, loss prevention, and visual merchandising to maintain brand excellence.
Responsibilities
- Drive sales, KPIs, and profitability
- Lead, train, and develop store staff
- Manage inventory and loss prevention
- Oversee visual merchandising and store standards
Required Skills
- Retail operations management
- Team leadership and development
- Sales analysis and strategy
- Loss prevention and inventory control
Job Details
Responsibilities:
- Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals.
- Ensure the store consistently achieves or exceeds sales and profitability goals through effective planning and expense control.
- Guarantee consistently high standards of customer experience in accordance with PUMA’s Cornerstones.
- Assist with the recruitment, training, development, and succession of high-performing Associates.
- Accountable for payroll control and service-driven scheduling to maintain profitability and service levels.
- Ensure that all training programs, both Domestic and Global, are fully implemented and results-driven.
- Analyze customer profiles, buying trends, and competitive information to drive business.
- Manage and monitor Loss Prevention education, training, and compliance.
- Manage and achieve all Inventory and Shrink goals; oversee physical inventory counts.
- Execution and processing of incoming and outgoing merchandise.
- Communicate and execute all Marketing opportunities and events within budget.
- Develop and maintain communication with local PR and marketing.
- Participate in new store openings and/or store closings (travel may be required).
- Attend offsite training and position-related meetings (travel may be required).
- Ensure execution and maintenance of all Visual Directives and store presentation standards.
- Maintain physical condition of the store and communicate maintenance needs.
- Comply with all operational core competencies and key accountabilities.
- Execute requirements to maintain a safe and compliant working environment.
- Required to work non-traditional hours, including weekends, evenings, holidays; overtime may be required.