Deputy Assistant Director Operations

Responsibilities: - Together with the Executive Director, the development of new training business opportunities, partnerships, and collaborations aligned with organisational strategy and sector needs - Manage an annual revenue and programme portfolio to achieve organisational targets and ensure financial sustainability - Strengthen organisational positioning and visibility through strategic marketing, outreach, and stakeholder engagement - Provide oversight of academic programmes, corporate training, and community education initiatives - Ensure end-to-end programme management from planning and resourcing through to delivery, assessment, completion, and graduation - Work closely with trainers, lecturers, and subject matter experts to deliver high-quality, learner-centred programmes and strong participant outcomes - Drive continuous improvement in programme quality, learner experience, and operational effectiveness - Ensure compliance with regulatory, accreditation, and funding requirements (e.g. SSG, AIC, C3A, NSA, CPE where applicable) - Oversee operational systems, reporting, audits, documentation, and governance processes - Supervise the management of training operations including calendars, platforms, logistics, and programme administration to ensure smooth delivery - Managed budgeting, grant applications, and funding utilisation to optimise resources and programme sustainability - Build and maintain effective relationships with government agencies, statutory boards, corporate clients, and key stakeholders - Foster a positive, high-performance culture aligned with organisational values - Support staff development, performance management, succession planning, and organisational capability building Requirements: - Bachelor's degree in a related discipline - At least 8 years of experience within an education, training, or learning and development environment, including a minimum of 4 years of clinical experience in the relevant sector - Strong working knowledge and experience with Workforce Skills Qualifications (WSQ) programmes - Proven track record of engaging effectively with government agencies, statutory boards, and other key stakeholders - Strong capabilities in business development, stakeholder engagement & operational excellence - Sound understanding of adult learning principles and learning and development practices - Demonstrated experience in leading, developing, and managing teams - Passion for working with older persons and contributing to community impact