Project Management Officer
Job Summary
The Project Management Officer will manage project timelines, dependencies, and milestones to ensure effective delivery. This role involves identifying process gaps, gathering requirements, and collaborating with regional and technical teams on solution design and deployment. Additionally, the incumbent will support operations by preparing test datasets for POCs and facilitating user training.
Responsibilities
- Manage project plans, timelines, and milestones
- Identify process gaps and refine user stories
- Collaborate with regional and technical teams on solution deployment
- Prepare test datasets for POCs and monitor performance
- Support user training and communication for delivered solutions
Required Skills
- Project Management
- Requirements gathering
- Stakeholder management
- Process mapping
- Data analysis and testing
Job Details
Responsibilities:
1. Manage plans, timelines, dependencies, and milestones to keep delivery on track.
2. Identify process gaps, gather requirements, and create/refine user stories.
3. Work with regional owners and AI teams to map current/future processes and embed solutions into BAU.
4. Partner with Regional/Tech teams on solution design/deployment and provide Operations inputs.
5. Prepare test datasets for POCs and monitor performance/accuracy.
6. Ensure adherence to standards and governance, partnering with Risk/Compliance as required.
7. Support training and communications on delivered solutions for Operations users.