Senior IT Consultant
Job Summary
We are seeking a Senior IT Consultant / Business Analyst / Customer Service Delivery professional to handle business analysis, design, UAT, and requirements gathering. The ideal candidate will manage client and stakeholder requirements while ensuring high service delivery standards in the banking domain. This role requires excellent communication skills and experience in system implementation and user support.
Responsibilities
- Business Analysis, Design, UAT, and Requirements Gathering
- Manage client and stakeholder requirements and consultations
- System implementation experience in the Banking domain
- Liaise with stakeholders to prepare detailed user stories and functional specs
Required Skills
- Strong Business Analysis and Consultation skills
- Client and Stakeholder Management with SLA responsibility
- Knowledge of IT, Software Solutions and Technologies
- Excellent written and verbal communication skills
Job Details
Senior IT Consultant / Business Analyst
Responsibilities:
- Involved in Business Analysis, Design, UAT and Requirement 's Gathering.
- Managed Clients / Stakeholders Requirements Gathering, Analysis, Support and Consultation.
- Proven record of business analysis experience in system implementation projects in Banking domain.
- Experience with application development/systems implementation, documentation, and improvement.
- Liaise with business and IT stakeholders and end users to clarify requirements, and to prepare detailed user stories/functional specification document for software product development.
Requirements:
- Strong in Business Analysis and providing Consultation work.
- Good in providing consultancy, analysis and support.
- Good Client and Stakeholder Management. Responsible for Service Level Agreement (SLA).
- Experience in managing service delivery.
- Involved in managing Stakeholders and Business Users.
- Experience in providing User Support, Requirements' Gathering.
- Knowledge of IT, Software Solutions and Technologies.
- Bachelor's degree in any discipline.
- Good Customer Service skills.
- Excellent written and verbal communication skills.