Senior Manager Incentives Management

Responsibilities and Competencies: Operational Process Design and Implementation - Design, develop, and implement effective operational processes relating to funding administration. - Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation. - Competencies: Process Design, Operational Efficiency, Digitisation Project Management and Technology Integration - Lead project management efforts in the area of system development. - Drive operations and technology integration initiatives to enhance operational efficiency. - Competencies: Project Management, Technology Integration, Strategic Execution Policy Development and Compliance - Review workflows and develop Standard Operating Procedures (SOPs) and guidelines in alignment with funding policy implementation plans. - Build and continuously strengthen processes and operational policies to achieve high service standards. - Competencies: Policy Development, Compliance Management, Process Improvement Stakeholder Engagement and Support - Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration. - Assist in the management of the outsourced service partner to maintain effective service delivery. - Competencies: Stakeholder Engagement, Service Management, Communication Skills Data Analysis and Reporting - Work with large datasets to perform data extraction, collation, tracking, and analyses. - Draw insights from data analyses to facilitate funding administration, risk management, and process redesign. - Collate data and statistics and prepare information for reporting purposes. - Competencies: Data Analysis, Insight Generation, Reporting Skills Secretariat Responsibilities - Perform secretariat responsibilities for a multiple-agency workgroup, ensuring effective coordination and communication. - Competencies: Organizational Skills, Multi-Agency Coordination, Communication Requirement: - Possess the required competencies to execute the job duties proficiently. - At least 6 years of relevant work experience in grants, operations, project management, or system development. - Good analytical and problem-solving skills. - Proficiency in systems and design thinking methodologies. - Ability to work independently, within a team, and across teams. - Good interpersonal relationship skills and adaptability to a fast-paced work environment. - Good verbal and written communication skills, including stakeholder management and presentation skills. - Proficient in word processing, spreadsheet, and presentation applications. - Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage.