Sales Marketing Executive
Job Summary
The Sales & Marketing Executive will support and grow the company’s e-commerce and B2B sales channels. This role combines sales, digital marketing, customer engagement, and content creation. The candidate will drive sales through online platforms while managing B2B client relationships and social media content.
Responsibilities
- Manage E-commerce platforms and Shopee store
- Develop B2B sales leads and client relationships
- Create social media content and video reels
- Handle customer enquiries and service issues
Required Skills
- E-commerce management
- B2B Sales experience
- Content creation and video editing
- Digital marketing proficiency
Job Details
Responsibilities:
E-Commerce Sales & Management:
- Manage and maintain the company’s e-commerce platforms, including website and Shopee store.
- Upload and update product listings, pricing, promotions, banners, and inventory information.
- Monitor sales performance and implement strategies to improve online conversion.
- Coordinate online campaigns, flash deals, and promotional activities.
- Ensure all product information and visuals are accurate and up to date.
B2B Sales & Business Development:
- Identify and develop new B2B sales opportunities.
- Build and maintain relationships with corporate clients, retailers, and F&B businesses.
- Prepare quotations, follow up on leads, and support order processing and fulfilment.
- Maintain strong customer relationships and provide after-sales support.
- Monitor stock availability and advise customers on alternatives.
Social Media & Content Creation:
- Manage and maintain the company’s social media platforms (Instagram, Facebook, TikTok, etc.).
- Create engaging marketing content including photos, captions, and short-form video reels.
- Plan and execute content calendars and marketing campaigns.
- Assist in product launches, seasonal campaigns, and brand awareness activities.
- Monitor social media performance and audience engagement.
Customer Service & Communication:
- Respond promptly to customer enquiries across all digital channels.
- Handle customer feedback, complaints, and order-related issues professionally.
- Provide product recommendations and support customers with purchasing enquiries.
Administrative & Marketing Support:
- Assist with sales reporting and campaign performance tracking.
- Support general marketing and operational activities.
- Coordinate with internal teams on stock availability and promotions.
Requirements:
- Diploma or Degree in Marketing, Business, Communications, or related field.
- Minimum 1–2 years of experience in e-commerce, sales, or marketing preferred.
- Familiar with Shopee Seller Centre, e-commerce platforms (Wordpress/Shopify), and social media management.
- Basic photography and video editing skills for content creation.