Professional Affairs Executive
Job Summary
The Professional Affairs Executive drives engagement with eye care professionals by delivering high-quality educational programs and training modules. This role involves cross-functional collaboration to support product launches and build long-term partnerships within the professional community. The position requires a deep technical understanding of ophthalmic lenses to provide effective support and consultation to industry stakeholders.
Responsibilities
- Design and deliver educational programs for ECPs
- Develop training modules, materials, and toolkits
- Build and maintain professional stakeholder relationships
- Support product launches and marketing campaigns
- Monitor industry trends and competitor activities
Required Skills
- Diploma or Bachelor in Optometry
- Retail optical experience
- Strong presentation skills
- Effective communication
- Technical knowledge of ophthalmic lenses
Job Details
Responsibilities:
Education Training:
- Design and deliver engaging educational programs, workshops, and seminars for ECPs across Singapore.
- Plan, conduct, and deliver educational programs on a periodic basis in various settings and formats.
- Develop relevant training modules, educational materials, case studies, and toolkits to support products and programs.
- Monitor training effectiveness and implement follow-up actions to ensure sustained impact.
Stakeholder Engagement & Relationship Management:
- Collaborate with professional institutes, associations, and partners to enhance brand credibility and visibility.
- Provide ongoing support and consultation to eye care professionals, including troubleshooting.
- Build and maintain relationships with eye care professionals and internal stakeholders.
Commercial Support:
- Monitor and update on the latest industry trends and competitor activities, and develop competitive analysis.
- Support product launches, campaigns, and special events in collaboration with the Marketing team.
- Manage other cross-functional initiatives as required.
Qualifications:
- Education: Diploma or Bachelor in Optometry; Opticians may be considered depending on experience level.
- Preferred to have related working experience in a retail optical setting.
- Keen interest in the technical aspects of ophthalmic lenses and passionate about the Optometry industry.
- Good presentation and communication skills, with the ability to engage diverse audiences.
- A team player that enjoys working in a team environment.