HR Executive Shared Services

Key Responsibilities: Insurance Administration (End‑to‑End) - Manage employee insurance coverage including GHS/GMM, GPA, GTL, WICA and Group Business Travel insurance. - Process policy updates for new hires, leavers and employee changes against master listing; submit required updates via portals or through broker. - Coordinate insurance claims, documentation submission and payout reconciliation with payroll and Accounts Payable. - Maintain accurate insurance records, policy documents and claims trackers. Work Pass Operations - Manage end-to-end work pass processes (new applications, renewals and cancellations). - Prepare and submit applications via MOM portals and coordinate medical, biometrics and card issuance. - Monitor renewal timelines, arrange security bonds where required and track pass status. - Maintain work pass records and trackers. Government Leave & Statutory Claims - Process government paid leave (GPL) and NS Make‑Up claims from submission to reimbursement. - Ensure timely reconciliation and coordination with payroll. Contract Renewals & Re-employment Administration - Coordinate contract renewals and re-employment arrangements. - Prepare HR letters and documentation, including contract renewals, conversion, resignation. - Track medical scheduling and support related HR compliance requirements. Payroll‑Ready Admin & Compliance - Perform pre‑pay checks, including WICA/NS/LSA payouts, in line with payroll cut‑offs date. - Support IR21 processes for foreigner/PR‑leaving cases, ensuring status updates from filing through tax clearance and salary release. - Assist with HR administrative such as levy/union e‑forms, OT report packaging. Ad‑hoc HR Administration - Maintain HR trackers, records and documentation to ensure audit readiness. - Maintain training records and trackers such as WSQ completions; upload certificates to WRMS where required and maintain KPI logs. - Assist in improving SOPs, documentation and operational processes. Requirements - 5 - 10 years hands‑on HR operations experience in Singapore. - Proficient in work pass administration experience (applications, renewals, cancellations). - Hands-on experience with employee insurance administration (e.g. WICA/GTL/GPA/GHS/GMM). - Familiar with Government‑Paid Leave and statutory claims processes. - Experience with RRA processes and contract/letter preparation. - Comfortable working with trackers, SOPs and audit documentation. - Familiarity with unionised environments is an advantage. - Experience in shared services or multi‑entity environments is an advantage.