Regional Digital Solutions Manager
Job Summary
The Regional Digital Solutions & Operations Manager supports business growth by bridging enterprise customers with technology teams. This role oversees digital solution consulting, pre-sales coordination, and delivery governance across Southeast Asia. You will lead cross-functional efforts in AI, cloud, and digital transformation initiatives.
Responsibilities
- Bridge enterprise clients with technical teams for digital solutions
- Lead regional pre-sales and business development initiatives
- Govern cross-border project delivery and operational efficiency
- Support regional strategic planning and performance tracking
Required Skills
- 5+ years in digital consulting or technology sales
- Proficiency in AI, Cloud, and software engineering domains
- Strong stakeholder management and cross-border team coordination
- Fluent in English with high-level analytical and presentation skills
Job Details
Key Responsibilities:
Digital Solutions & Customer Engagement:
- Engage enterprise customers to understand business challenges and digital transformation objectives.
- Work with solution architects and technical teams to translate business requirements into practical technology solutions.
- Support AI, cloud, data analytics, and software engineering solution discussions and customer workshops.
- Coordinate preparation of solution presentations, proposals, demonstrations, and commercial responses.
Pre-Sales & Business Development:
- Support regional pre-sales activities, including opportunity qualification, proposal coordination, RFP responses, and client presentations.
- Collaborate with sales teams to develop solution strategies and value propositions aligned with customer business objectives.
- Support strategic account development and identify opportunities to expand existing customer relationships.
Regional Operations & Delivery Coordination:
- Coordinate cross-border projects involving regional delivery teams across Singapore, Malaysia, Vietnam, China, India, US and other assigned markets.
- Monitor project progress, resource coordination, customer communications, and operational governance.
- Facilitate collaboration between sales, delivery, and technical teams to ensure successful project execution.
- Support risk identification, issue resolution, and customer escalation management.
Strategic Business Operations:
- Support regional business planning, operational reporting, and performance tracking.
- Conduct market research and competitive analysis to identify new business opportunities.
- Coordinate regional marketing initiatives, executive workshops, technology events, and strategic customer engagements.
- Assist the CEO in executing regional growth initiatives and strategic business priorities.
Technology Partnership & Ecosystem Support:
- Coordinate joint activities with strategic technology partners including cloud providers, software vendors, and ecosystem partners.
- Support joint go-to-market initiatives and regional partner engagement activities.
- Maintain awareness of emerging digital technologies, AI trends, and enterprise transformation initiatives.
Qualifications:
- Bachelor’s Degree in Economics, Business Administration, Marketing, Information Systems, or a related discipline.
- 5+ years of experience in business development, digital solutions, consulting, technology sales support, customer engagement, or regional business operations.
- Experience supporting enterprise customers in digital transformation, cloud, AI, software development, or technology consulting environments.
- Strong regional exposure and cultural sensitive mindset working with SEA, Asia and NA team.
- Strong communication and stakeholder management skills.
- Experience coordinating cross-functional and cross-border teams.
- Strong analytical, presentation, and business planning capabilities.
- Fluent in English; additional regional languages are an advantage.