Technical Sales Specialist

Key Responsibilities: Sales, Business Development & Market Growth - Drive the marketing and sales of a range of analytical laboratory instrumentation, with experience in materials characterisation technologies considered an advantage. - Develop and maintain strong, long-term relationships with existing customers across research, industrial, and institutional environments. - Proactively identify and pursue new prospects to expand market presence and increase market share. - Execute sales and marketing activities in Singapore in line with business strategies set by Management. - Identify new application areas and emerging market opportunities to support business growth. Technical Understanding & Customer Engagement - Develop strong working knowledge of assigned products, their applications, and end-user requirements. - Engage customers to understand experimental needs and recommend appropriate technical solutions. - Maintain regular engagement with prospects and customers to support long-term partnerships. - Resolve complex or sensitive customer issues with professionalism and sound technical judgement. - Support the company, where required, in commercial matters such as payment collection related to completed sales. Application & Technical Support Coordination - Ensure customers receive appropriate levels of application and technical support, including support delivered by any team members reporting to you. - Work closely and professionally with international principals and partners to coordinate technical expertise, application guidance, and customer support. - Communicate clearly with principals to align technical capabilities with customer requirements. Marketing & Scientific Promotion - Organise and support technical marketing activities, including product demonstrations, seminars, workshops, and scientific events. - Collaborate with internal and external stakeholders to effectively position products within their scientific and application context. Teamwork, Knowledge Sharing & Leadership - Operate as a collaborative member of the sales team by supporting colleagues, keeping the team informed of engagement plans, and sharing market intelligence. - Coach, guide, and motivate junior team members when opportunities arise. Reporting, Planning & Management Engagement - Work closely with Management to develop and execute sales strategies. - Prepare sales, activity, and pipeline reports as requested. - Maintain accurate and up-to-date records within the CRM system. - Proactively communicate significant customer, technical, or market developments. Specifications - A Bachelor’s Degree in Chemistry, Materials Science, or a closely related scientific discipline. - At least 2 - 3 years of relevant experience in technical or scientific sales within the materials, chemical, or analytical instrumentation field. - Strong communication and interpersonal skills, with the ability to engage professionally with customers in research, industrial, and technical environments. - A self-motivated, results-oriented individual with good follow-up and relationship-management skills. - Comfortable working independently while collaborating effectively as part of a sales and technical team. - Proficient in Microsoft Office applications (Word, Excel, PowerPoint); familiarity with CRM systems is an added advantage. - Confident and outgoing personality with the ability to represent the company credibly and professionally.