Business Management Support Analyst
Job Summary
The Business Management Support Analyst leads end-to-end third-party risk profiling and outsourcing risk reviews. You will serve as a bridge between technical SMEs and governance, ensuring accurate documentation of business requirements and risk assessments. Additionally, you will support senior leadership reporting and maintain rigorous PMO oversight of risk review milestones.
Responsibilities
- Lead third-party risk profiling and ORR documentation
- Elicit and document business operational requirements
- Facilitate stakeholder engagement and control signoffs
- Create senior leadership presentation decks
- Provide PMO support and project tracking
Required Skills
- TPRM principles
- Business Analysis
- Technical translation/writing
- Risk management
- MS PowerPoint & Excel
Job Details
Responsibilities:
Third-Party Risk Profiling
- Lead end-to-end risk profiling of third-party vendors and service providers, applying a solid understanding of TPRM principles.
- Assess inherent risk, determine risk tier classification, and ensure alignment with the firm's TPRM framework and regulatory expectations.
Outsourcing Risk Review (ORR) Documentation
- Prepare comprehensive Outsourcing Risk Review (ORR) documents for each service onboarded.
- Leverage a sound understanding of outsourcing risk drivers, including concentration risk, exit risk, sub-outsourcing, and data residency, to produce audit-ready documents.
Business Analysis & Requirements Capture
- Apply advanced BA techniques to elicit, structure, and document business and operational requirements from service owners and SMEs.
- Produce well-structured requirement write-ups, detailed process descriptions, and precise service scope definitions.
Stakeholder & Control Function Engagement
- Coordinate and conduct structured review sessions with relevant control functions such as Legal, Compliance, Information Security, Data Privacy, and Business Lines.
- Capture commentary, challenge responses, and secure all required signoffs within agreed timelines.
SME Liaison & Technical Translation
- Act as a critical bridge between technical SMEs and governance documentation.
- Utilize structured BA questioning techniques to extract precise information about services or technologies and translate it into risk documentation.
Senior Leadership Decks & Reporting
- Prepare clear, well-structured, and visually compelling presentation decks for senior leadership, Risk Committees, and Board-level approval forums.
- Ensure all materials are accurate, concise, and formatted to the highest professional standard using PowerPoint and Excel.
PMO Support & Deliverable Tracking
- Maintain a comprehensive tracker for all risk review deliverables, milestones, and deadlines.
- Provide PMO support including status reporting, issue escalation, action log maintenance, and cross-workstream coordination.