Strategic Partnership Manager
Job Summary
The Strategic Partnership Manager will oversee and govern all strategic partnerships and collaborations, acting as the primary liaison for internal and external stakeholders. This role involves providing strategic advice on partnership models, managing international collaborations, and leading special projects to improve operational effectiveness. The position also requires providing comprehensive secretariat support for steering committees and senior management.
Responsibilities
- Manage strategic partnership governance and relationships
- Provide strategic advice on partnership models and risk management
- Lead international collaborations and overseas engagement
- Act as Project Manager for operational and quality initiatives
- Provide secretariat support for steering committees
Required Skills
- Bachelor's degree in related field
- Strong negotiation and conflict resolution skills
- Project management expertise
- Experience in stakeholder management
- Governance and process improvement capability
Job Details
Main Duties and Responsibilities:
Strategic Partnerships & Collaborations
- Oversee the governance (clinical and administrative, where applicable) of all strategic partnerships, collaborations, and contractual arrangements.
- Act as the organisation's primary liaison for strategic partners, ensuring effective engagement, communication, and relationship management.
- Provide strategic advice and guidance to internal business units on partnership structures, operating models, risk management, pricing frameworks, and contract scoping.
- Facilitate discussions with internal and external stakeholders to understand requirements and recommend viable partnership or collaboration models.
- Support negotiations with partners, ensuring the organisation's interests are appropriately protected and reflected in agreements.
- Facilitate the resolution of issues or conflicts arising between internal and external stakeholders.
- Track, monitor, and report on the progress, performance, and outcomes of partnership projects and collaborations.
- Conduct regular reviews with partners to gather feedback, assess partnership effectiveness, and identify opportunities for improvement.
- Ensure timely renewal of partnership and collaboration agreements, with proper documentation, record-keeping, and governance controls.
- Lead and implement initiatives to improve partnership processes, governance, and operational effectiveness.
- Provide regular updates to Senior Management on key partnership initiatives, risks, and outcomes.
- Manage and coordinate steering committee meetings involving senior management and relevant stakeholders.
- Provide end-to-end secretariat support, including agenda development, collating meeting materials, accurate minute-taking, and follow-up on action items.
International Collaborations
- Serve as the organisation's liaison officer for existing and potential overseas partners, facilitating discussions and identifying collaboration opportunities.
- Work closely with department heads to strategise, scope, structure, and manage international collaborations.
- Lead and coordinate engagement and negotiations with overseas partners, and work with Legal on collaboration agreements.
- Plan and coordinate inbound visits by overseas delegations and facilitate outbound overseas visits to partner institutions.
- Monitor progress, manage issues and risks, and provide updates to Senior Management on international collaboration outcomes.
Special Projects
- Act as the Project Manager to lead and facilitate projects involving operational improvement, service enhancement, or quality initiatives.
- Develop organisation-wide workflows and operational processes to support project objectives.
- Lead and facilitate project meetings, manage conflicts, and ensure adherence to project milestones.
General Duties
- Review and implement improvements in work processes and update departmental operational procedures.
- Provide secretariat support for division and department meetings.
- Participate in emergency planning exercises and support organisational emergencies when required.
Job Requirements
- Bachelor's Degree in any discipline (Qualifications in healthcare management, business administration, public administration, or related fields will be advantageous).