Intervention Account Manager
Job Summary
The Intervention Account Manager is responsible for driving business growth and managing key accounts within hospitals and medical institutions. The role involves providing high-level clinical support during interventional procedures while managing a dedicated product portfolio. Additionally, the position focuses on building strong relationships with healthcare professionals and executing strategic marketing and sales initiatives.
Responsibilities
- Identify and capture business opportunities in hospitals
- Manage sales portfolio and achieve annual targets
- Provide clinical support during interventional procedures
- Conduct product training and educational programs
- Execute marketing initiatives and customer engagement
Required Skills
- 3+ years medical device sales experience
- Interventional cardiology/radiology expertise
- Strong negotiation and presentation skills
- Tender management proficiency
- CRM and MS Office proficiency
Job Details
Primary Responsibilities and Job Scope
Sales and Business Development
- Identify, develop, and track business opportunities within assigned strategic accounts, including public and private hospitals, specialty centers, and healthcare institutions.
- Build and maintain strong relationships with key stakeholders, including Interventional Cardiologists, Radiologists, Vascular Surgeons, Neuro Interventionists, Procurement Teams, Nursing Staff, and Hospital Management.
- Manage a portfolio with an annual sales target and achieve revenue growth through new business acquisition, tender participation, contract renewals, and product conversion opportunities.
- Develop and execute account plans to increase market share and drive adoption of the company's interventional product portfolio.
- Work closely with internal stakeholders and principals to develop strategies for customer retention, competitive conversions, and new product launches.
Clinical Support and Product Management
- Provide product demonstrations, clinical support, and technical guidance during procedures where required.
- Coordinate and conduct product training sessions, workshops, and educational programs for healthcare professionals.
- Support product evaluations, clinical trials, and user assessments to facilitate product adoption.
- Ensure timely follow-up on customer inquiries, product issues, and service requirements.
- Gather market intelligence on competitors, pricing, customer feedback, and emerging clinical trends to support business planning.
Marketing and Customer Engagement
- Plan and execute marketing initiatives, scientific meetings, workshops, symposiums, and educational events in collaboration with principals and healthcare institutions.
- Establish strong customer engagement programs to strengthen brand awareness and customer loyalty.
- Maintain regular account reviews and provide accurate sales forecasts, pipeline updates, and market reports to management.
Educational and Work Experience Requirements
- Diploma or Degree in Nursing, Life Sciences, Biomedical Science, Business, Marketing, or related disciplines.
- Minimum 3 years of medical device sales experience, preferably in Interventional Cardiology, Interventional Radiology, Vascular Intervention, Neuro Intervention, or related specialties.
- Experience supporting procedures in operating theatres, catheterization laboratories (Cath Labs), or interventional suites will be an added advantage.
- Strong interpersonal, presentation, negotiation, and communication skills.
- Customer-focused mindset with the ability to build long-term relationships with healthcare professionals.
- Self-motivated, results-oriented team player with strong ownership and accountability.
- Ability to work independently and execute initiatives in a timely manner.
- Willingness to travel locally and overseas when required.
- Possess a positive attitude, resilience, and a commitment to delivering exceptional customer service.
- Proficiency in Microsoft Office applications and CRM systems is preferred.