Senior Account Business Manager
Job Summary
We are seeking a Senior Manager for Account Management and Business Development with a hunter mindset to drive growth in the staffing and workforce solutions sector. The role involves acquiring new clients, expanding existing accounts, and building strategic relationships across diverse industries. The ideal candidate will possess a passion for consultative selling and the ability to thrive in a fast-paced professional environment.
Responsibilities
- Develop and execute go-to-market strategies for new client acquisition.
- Prospect and generate leads through market intelligence and industry networking.
- Perform needs analysis to tailor workforce and HR solutions.
- Map client organizations to identify and close cross-selling opportunities.
- Conduct regular business reviews to ensure client satisfaction and retention.
Required Skills
- Strategic selling and negotiation
- Account mapping and client penetration
- Strong emotional intelligence
- Proficiency in Microsoft Office Suite
- Agile and adaptable in fast-changing environments
Job Details
Responsibilities:
New Client Acquisition (50%)
- Develop and execute a robust go-to-market strategy to acquire new clients across targeted sectors.
- Generate new leads through prospecting, referrals, market intelligence, and industry events.
- Open new client accounts and present value-driven workforce solutions that align with clients’ business goals.
- Conduct needs analysis to tailor staffing and HR solutions, ensuring consultative, client-focused engagement.
Account Management & Business Partnering (50%)
- Map client organizations to identify decision-makers and cross-sell opportunities across business units.
- Drive deep client engagement through regular business reviews, market updates, and hiring outlook discussions.
- Build strong stakeholder relationships through proactive communication, high-touch engagement, and personalized service.
- Maintain exceptional service levels to enhance client satisfaction and retention.
- Serve as a trusted advisor, providing insights on talent trends, workforce planning, and market developments.
Qualifications:
- Minimum 8 years of experience in sales, business development, or client servicing within a Recruitment agency, HR services, or outsourcing industry.
- Demonstrated success in hunting, acquiring new clients, and cross-selling multiple solutions, preferably in the Staffing industry.
- Solid understanding of HR practices and Singapore employment legislation.
- Strong business acumen and ability to engage in strategic workforce discussions with C-level stakeholders.
- Excellent interpersonal, negotiation, and communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).