Recreation Aid Fitness
Job Summary
The Incumbent performs essential duties supporting the Morale, Welfare, and Recreation (MWR) Fitness Program. Responsibilities include providing customer service, managing facility operations, and assisting with recreation event logistics. The role also involves clerical support, inventory management, and ensuring compliance with safety and sanitation standards.
Responsibilities
- Support MWR fitness programs and facility operations
- Handle point-of-sale transactions and cash management
- Assist with recreation event set-up and breakdown
- Maintain cleanliness and safety standards
Required Skills
- Basic computer and keyboarding skills
- Customer service and communication ability
- Basic arithmetic and clerical skills
- Ability to perform custodial tasks and light lifting
Job Details
Duties:
- Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
- Provides information concerning facilities and operation.
- Ensures adherence to regulations, safety, and security procedures.
- Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
- Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
- Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
- Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
- Adheres to NAVMED P-5010 sanitation requirements.
- Provides support for recreation event set up and break down.
Conditions of Employment:
- Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.
- Must be able to obtain and maintain a Local Agency Check (LAC).
- Must have or be able to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers, and C.A.R.E (Controlling Alcohol Risks Effectively).
- Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds without assistance and occasional lifting of heavier items with assistance.
Qualifications:
- 0 - 3 months general experience and/or GCE 'N' / GCE 'O' / Higher NITEC / ITE certificate or equivalent.
- Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
- Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
- Ability to perform basic computer operations.
- Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
- Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.).
- Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
- Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
- Ability to communicate effectively both orally and in writing.