Medical Sales Representative
Job Summary
The Medical Sales Representative is responsible for driving sales and business development within healthcare channels to achieve revenue targets. This role involves managing distributor relationships, engaging with Key Opinion Leaders, and organizing clinical education activities. The position focuses on product adoption and maintaining high customer satisfaction through strategic territory management.
Responsibilities
- Identify and close sales opportunities
- Manage distributors and channel partners
- Engage with Key Opinion Leaders (KOLs)
- Conduct clinical education and events
- Perform market intelligence and strategy
Required Skills
- Medical sales experience
- KOL management skills
- Sales and negotiation skills
- Communication and professionalism
- Data analysis and presentation
Job Details
Roles and Responsibilities:
Sales & Business Development
- Identify, develop, and close sales opportunities across assigned channels, including private clinics, hospitals, healthcare institutions, and retail channels.
- Drive achievement of individual and team sales targets through strategic territory planning.
- Proactively hunt for new business opportunities, while growing and retaining existing accounts.
- Develop and execute sales plans to maximise long-term revenue potential.
Channel & Distributor Management
- Identify, recruit, and onboard distributors and channel partners to expand market reach.
- Manage and develop channel sales performance, including setting targets, tracking KPIs, and ensuring alignment with company objectives.
- Build strong relationships with distributors to drive product adoption, training, and consistent sales growth.
Key Account & KOL Engagement
- Build and maintain strong relationships with Key Opinion Leaders (KOLs) and key stakeholders in the healthcare ecosystem.
- Strategise and implement engagement plans to strengthen brand credibility and advocacy.
CME & Client Engagement Activities
- Plan, organise, and deliver Continuing Medical Education (CME) talks, workshops, and scientific presentations.
- Lead and support client engagement events, including seminars, roadshows, and product launches.
- Collaborate with marketing to develop impactful educational and promotional content.
After-Sales & Customer Success
- Provide excellent after-sales support to ensure customer satisfaction and retention.
- Address client feedback and resolve issues promptly to maintain strong relationships.
- Identify opportunities for upselling and cross-selling products and services.
Market Intelligence & Strategy
- Conduct ongoing market research on competitor products, pricing, and positioning.
- Provide insights and recommendations to refine commercial strategies and product positioning.
Job Requirements:
- Tertiary Educated.
- Preferably 2 years of experience in relevant role in the medical sales industry.
- Experience in KOL management.
- Excellent communication skills and strong professional mindset in terms of managing relations and complains.
- Good sales and negotiation skills.
- Ability to navigate ambiguity with minimal supervision.
- Proficient with standard software for sales presentation and development of any sales materials as necessary.