Key Account Manager

Responsibilities: Team Building & Recruitment - Recruit, train, and develop a team of home demo sales consultants. - Establish team structure, roles, and reporting lines. - Set individual and team sales targets. - Build a strong team culture focused on performance and customer satisfaction. Sales & Business Development - Conduct in-home product demonstrations to drive direct sales. - Develop strategies to generate leads and increase demo appointments. - Monitor team sales performance and conversion rates. - Identify new opportunities to grow the direct sales channel. Training & Process Development - Develop standard demo scripts and selling techniques. - Train team members on product knowledge and demonstration skills. - Establish SOPs for booking appointments, demo execution, and closing sales. - Continuously improve sales processes to increase productivity. Operations & Reporting - Manage daily scheduling of demo activities. - Track team performance, sales results, and recruitment progress. - Prepare weekly and monthly sales reports. - Provide feedback and recommendations to management on business growth. Customer Relationship Management - Ensure professional and high-quality customer experience during home demos. - Handle key customer cases and support team members in closing sales. - Encourage referral generation and repeat business. Job Requirements: - Minimum 5 years of experience in direct sales or home demonstration sales. - Proven track record in building and managing sales teams. - Strong leadership, coaching, and communication skills. - Experience in consumer products such as home appliances, water filtration, cleaning equipment, or lifestyle products is preferred. - Possess own vehicle preferred (travel required). - Ability to meet KPIs.