Sales Director
Job Summary
The Sales Director is responsible for driving revenue and business growth by developing strategic sales plans in the logistics and freight forwarding sector. This role involves leading large, cross-functional sales teams, managing key accounts, and optimizing pricing strategies for air and sea freight services. The ideal candidate will provide strong leadership while overseeing regional business expansion and maintaining high levels of customer satisfaction.
Responsibilities
- Develop and execute strategic sales and business growth plans.
- Lead, mentor, and manage cross-functional sales teams.
- Manage key accounts and drive customer retention.
- Optimize pricing strategies and contract negotiations.
- Oversee annual budgets, forecasts, and market expansion.
Required Skills
- 8-10 years in freight forwarding/logistics sales.
- 5+ years in senior sales leadership.
- Deep knowledge of international supply chain and customs.
- Strong negotiation and strategic planning skills.
- Established APAC regional logistics network.
Job Details
Responsibilities:
Sales & Business Development
- Develop and implement strategic sales plans to achieve revenue and profit targets.
- Identify and secure new business opportunities in air freight, sea freight, import, export, warehousing, and logistics services.
- Build and maintain strong relationships with key customers, freight forwarders, and logistics partners.
- Conduct market research and competitor analysis to identify industry trends and growth opportunities.
- Lead negotiations for major contracts, pricing agreements, and service-level agreements.
Customer Relationship Management
- Develop and maintain long-term relationships with key accounts and strategic customers.
- Ensure high levels of customer satisfaction and retention.
- Resolve escalated customer issues and service concerns promptly.
- Conduct regular business reviews with major clients to identify opportunities for service enhancement and business growth.
Sales Team Leadership
- Lead, mentor, and motivate the sales team to achieve individual and departmental targets.
- Establish sales KPIs, monitor performance, and provide coaching and development.
- Conduct regular sales meetings, pipeline reviews, and performance evaluations.
- Recruit, train, and develop high-performing sales professionals.
Commercial & Pricing Management
- Develop competitive pricing strategies for air and sea freight services.
- Work closely with operations and procurement teams to optimize service offerings and profitability.
- Review quotations, tenders, and contract proposals for major accounts.
- Ensure margins and profitability targets are achieved.
Strategic Planning
- Prepare annual sales budgets, forecasts, and business development plans.
- Monitor sales performance and market conditions to adjust strategies when necessary.
- Identify emerging markets and new service opportunities.
- Support the company's expansion initiatives and strategic partnerships.
Cross-Functional Collaboration
- Collaborate with operations, customer service, finance, and compliance teams to ensure seamless service delivery.
- Ensure customer requirements are communicated effectively across departments.
- Participate in management meetings and contribute to overall business planning.
Requirements:
- Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.
- Minimum 8–10 years of experience in freight forwarding, logistics, air freight, and sea freight sales.
- At least 5 years of experience in a senior sales leadership role.
- Proven track record of achieving sales targets and business growth.
- Strong knowledge of international freight forwarding, import/export procedures, customs regulations, and supply chain operations.
- Established network within the logistics and freight forwarding industry.
- Excellent negotiation, presentation, and relationship management skills.
- Strong leadership, analytical, and strategic planning abilities.
- Singaporean only.