Sales Manager / Executive
Job Summary
The Sales Manager / Sales Executive is responsible for driving revenue growth through proactive client engagement and effective account management within the maritime technology sector. This role involves developing new business, maintaining existing relationships, and preparing commercial proposals for vessel operators and fleet owners. You will act as the primary point of contact for customers, collaborating with internal technical and operations teams to deliver tailored solutions.
Responsibilities
- Identify and develop new maritime business opportunities
- Manage and grow assigned customer accounts
- Prepare commercial proposals and quotations
- Coordinate with technical teams to ensure service delivery
Required Skills
- 1-2 years sales experience
- Maritime or Tech industry background
- Strong communication and interpersonal skills
- Degree/Diploma in Business, Engineering or IT
- English proficiency
Job Details
Responsibilities:
1. Sales & Business Development
- Identify and develop new business opportunities with vessel operators, ship managers, fleet owners, and maritime companies.
- Manage and grow assigned customer accounts, with a focus on retention and expansion.
- Participate in customer meetings, vessel visits, and industry events to promote solutions and build relationships.
- Monitor market developments and customer needs to support pipeline development and strategic positioning.
2. Proposal & Commercial Support
- Prepare and present quotations, proposals, and commercial presentations in coordination with the technical and delivery teams.
- Translate customer requirements into clear commercial inputs for internal evaluation and solution design.
- Ensure alignment between customer expectations, pricing, and internal delivery capabilities.
- Support negotiation of commercial terms and assist in contract finalization.
3. Account Management & Customer Engagement
- Build and maintain strong working relationships with key contacts across assigned accounts.
- Serve as the primary point of contact for customers, ensuring follow-through on commitments and timely resolution of issues.
- Gather customer feedback and communicate relevant insights to internal teams for continuous improvement.
- Respond promptly to customer enquiries and coordinate with internal stakeholders to maintain service quality.
4. Sales Operations
- Maintain accurate pipeline records, activity logs, and sales forecasts to support business planning.
- Work with cross-functional teams including engineering, operations, finance, and support to ensure smooth execution of customer commitments.
- Contribute to improving sales processes, proposal quality, and overall responsiveness.
Requirements:
- Minimum 1 to 2 years of experience in a sales or customer-facing role.
- Prior experience in maritime, satellite communications, telecommunications, or technology sales is preferred.
- Good communication and interpersonal skills, with the ability to engage customers at various levels.
- Organised and able to manage multiple accounts and tasks concurrently.
- Self-motivated with a proactive approach to identifying and following up on opportunities.
- Comfortable learning technical products and translating them into clear customer conversations.
- Diploma or Degree in Business, Engineering, Maritime Studies, IT, or a related field.
- Proficiency in English required; knowledge of Mandarin or Bahasa is an advantage.
- Singaporeans or Singapore PR only