IT Business Analyst
Job Summary
The IT Business Analyst will be responsible for requirement gathering and stakeholder management within IT and software projects. The role requires specific expertise in Microsoft Dynamics CRM or similar platforms. The successful candidate will effectively bridge business needs with technical solutions while ensuring project alignment.
Responsibilities
- Gather requirements from stakeholders
- Manage stakeholder expectations
- Analyze and document IT project requirements
- Bridge business needs with technical solutions
Required Skills
- 2+ years Business Analysis experience
- Microsoft Dynamics CRM expertise
- SDLC (Agile/Waterfall)
- Strong communication skills
- SQL, Excel, BPMN/UML modeling
Job Details
Responsibilities and Requirements:
- Must have more than 2 years of experience as a business analyst in IT/software projects, including requirement gathering and stakeholder management.
- Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
- Good to have IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
- Good to have an entry-level project management certification.
- Good to have working experience in Government of Singapore projects.
- Good to have experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
- Good to have proficiency in technical skills like SQL, Excel, BPMN/UML modeling, and SDLC methodologies (Agile/Waterfall).
- Must possess strong communication skills.