IT SOFTWARE ENGINEER

Responsibilities: - Maintain and support applications for AT Automation Host, AT Mfg Applications, Data Collection and Process Control Systems on a world-wide basis. - Collaborate on worldwide Host Automation Framework Team and Agile Team for automation development, operation support and provide software used to stage product and enforce business rule. - Work closely with customers to understand their needs and make suggestions to resolve production and process issues. - Train customers to use the applications, tools, and utilities required to sustain all software related to the Automation Host Applications. - Troubleshoot applications that do not perform as expected on a real-time basis. - Provide technical support and input with internal customers or third-party software providers as needed for problem identification and resolution. - Create application documents and test changes in accordance with business rules to ensure smooth release of changes to production. - Track and report indices to monitor systems performance and highlight abnormalities or make recommendations to improve the situation. - Participate and work with other teams to integrate business rules between systems. - Establish and maintain effective relationships with customers, developers and infrastructure groups across all sites. - Communicate timely status to the customers, team and managers. - Participate in 24x7 on-call rotation, adhere to ITSM Processes and execute escalation processes as required. Requirements: - Bachelor’s Degree in Computer Science/Engineering OR Bachelor’s Degree in Mechanical/Electrical/Electronics/Mechatronics Engineering. - Understanding and some level of exposure in any Programming language. - Understanding of middleware and messaging concepts. - Understanding of Machine Communication protocols such as SECS/GEM is preferred. - Knowledge of Agile/Scrum methodologies and practices is preferred. - Good Problem-solving and Critical thinking skills.