Senior Technical Program Manager
Job Summary
As a Senior Technical Program Manager on the FUB & Partner team, you will lead complex, cross-functional technical and product programs. You will bridge the gap between engineering, product, and data science to drive high-impact initiatives including platform infrastructure and AI-enabled capabilities. This role focuses on delivering scalable solutions while ensuring clarity, alignment, and predictable execution across organizational boundaries.
Responsibilities
- Lead cross-functional technical and product programs
- Drive alignment across engineering and product teams
- Manage AI and ML-enabled product development
- Define metrics and track program execution health
- Identify and mitigate project risks and bottlenecks
Required Skills
- 5+ years of TPM experience
- Expertise in AI/ML lifecycle management
- Knowledge of distributed systems and API architectures
- Strong stakeholder management and communication
- Experience in complex, cross-functional environments
Job Details
Responsibilities:
- Own complex, multi-team programs across Engineering, Product, Data Science, Design, Marketing, Partnerships, and external partners, driving execution for high-impact initiatives in the FUB ecosystem.
- Drive alignment across organizational boundaries by surfacing dependencies and misalignments early, engaging leadership with clear trade-offs, risks, and decision frameworks.
- Lead both engineering-focused initiatives (such as platform modernization, reliability improvements, API evolution, and data and AI infrastructure) and customer-facing product programs (such as new FUB capabilities, partner workflow enhancements, monetization initiatives, and cross-platform launches).
- Balance short-term delivery needs with long-term platform health and scalability, ensuring that technical investments set up future product velocity.
- Partner with Engineering and Data Science to deliver AI- and ML-enabled capabilities end to end, including model integration, experimentation, evaluation, rollout strategies, and post-launch monitoring, while ensuring responsible AI practices and quality measurement.
- Develop clear, structured program plans with milestones, dependencies, and measurable outcomes; identify risks early, anticipate bottlenecks, and drive mitigation strategies to keep programs on track.
- Define success metrics, track program health across delivery, quality, and business impact, and establish scalable mechanisms that improve engineering velocity and cross-team execution.
- Connect platform and product investments to customer impact and business outcomes, influencing roadmap priorities by surfacing technical and operational trade-offs and making principled decisions that balance constraints, commitments, and customer value.
Requirements:
- 5+ years of experience in technical program management or software program management in complex, cross-functional environments.
- Experience leading both infrastructure/technical programs and customer-facing product initiatives.
- Experience working with modern web and mobile architectures, distributed systems, and APIs in agile environments.
- Knowledge of the AI/ML product development lifecycle, including experimentation, deployment, evaluation, and monitoring.
- Ability to identify dependencies across systems, teams, and partners, bring clarity to ambiguous environments, and think in systems about how technical investments enable product velocity and long-term scalability.
- Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders and influence without formal authority.
- Strong analytical and problem-solving skills, including assessing trade-offs and making data-informed decisions.