Customer Service Sales Executive
Job Summary
The Customer Service & Sales Executive will handle enquiries, build client relationships, and provide effective solutions within the pest control industry. The role involves coordinating with internal teams, preparing quotations, and ensuring high levels of customer satisfaction. Candidates will also be responsible for maintaining accurate sales records and conducting occasional site visits.
Responsibilities
- Manage customer relationships and leads
- Prepare quotations and provide solutions
- Coordinate with internal teams
- Ensure customer satisfaction and retention
- Conduct site inspections
Required Skills
- Strong communication skills
- Customer service experience
- Independent work capability
- Sales aptitude
- Positive attitude
Job Details
Customer Service & Sales Executive (Pest Control Industry)
Working Hours: Mon – Fri, 8:30am – 6:00pm, Alt Sat, 9:00am – 1:00pm
Responsibilities:
- Maintain and build good customer relationships
- Follow up on enquiries and leads provided by the company
- Understand customer needs and provide suitable solutions
- Coordinate with internal teams to ensure smooth service support
- Prepare quotations and follow up on customer requests
- Ensure customer satisfaction and retention
- Update customer information and sales records
- Occasionally visit customer sites for inspection and follow-up
Requirements:
- Good communication and customer service skills
- Able to build and maintain customer relationships
- Responsible and able to work independently
- Sales or customer service experience preferred
- Positive attitude and willing to learn