Technical Writer
Job Summary
We are seeking a Technical Writer with 3–5 years of experience to translate complex technical requirements into clear, compelling proposal content for the IT and technology industry. The candidate will manage RFP, RFI, and tender responses while collaborating closely with sales and technical teams under tight deadlines. Responsibilities include preparing proposal responses, editing content, and maintaining a library of reusable technical documentation.
Responsibilities
- Prepare and manage RFP/RFI, tender, and technical proposals
- Translate complex technical concepts into customer-friendly content
- Collaborate with Sales, Pre-Sales, and Solution Architects
Required Skills
- 3–5 years of Technical Writing experience
- Strong writing, editing, and proofreading skills
- Proficiency in Microsoft Word, PowerPoint, and Excel
Job Details
Key Responsibilities:
- Prepare and manage RFP/RFI, tender, and technical proposal responses from initial review through to final submission.
- Analyse customer requirements and ensure responses are complete, accurate, compliant, and aligned with tender specifications.
- Collaborate closely with Sales, Pre-Sales, Solution Architects, SMEs, and other stakeholders to gather and consolidate technical inputs.
- Translate complex technical concepts, solution architectures, and requirements into clear, concise, and customer-friendly content.
- Develop proposal content covering solution descriptions, methodologies, implementation approaches, project plans, and delivery models.
- Edit and proofread proposals to ensure accuracy, consistency, clarity, grammar, formatting, and overall quality.
- Maintain and continuously improve a library of reusable proposal content, case studies, solution descriptions, and technical documentation.
- Coordinate multiple proposal assignments simultaneously while effectively managing priorities and meeting tight submission deadlines.
- Support continuous improvement of proposal templates, content standards, and documentation processes.
Required Skills & Qualifications:
- 3–5 years of experience in Technical Writing, with strong experience in proposal, RFP/RFI, or tender writing preferred.
- Excellent written and verbal communication skills, with strong attention to detail.
- Strong editing, proofreading, and content-structuring capabilities.
- Ability to understand technical concepts and simplify complex information for non-technical audiences.
- Strong stakeholder management, coordination, and time-management skills.
- Ability to work independently while collaborating effectively with cross-functional and technical teams.
- Proven ability to manage multiple deliverables and tight proposal submission timelines.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- Experience in IT, software, technology, system integration, or managed services proposals will be an advantage.
- Familiarity with government/public sector tenders, RFP evaluation criteria, compliance matrices, and proposal processes would be advantageous.
Employment Type: Fixed-Term Contract