Assistant Finance BPO Manager

Role & Responsibilities BPO Processes, Systems & Tools - Own and manage Finance BPO processes, including systems and tools (e.g., Microsoft D365, SAP and ESKER), ensuring effective execution and standardization across teams. - Ensure end-to-end process efficiency, data accuracy, and consistency across finance workflows. - Monitor and review process outputs, ensuring quality, completeness, and compliance with company policies. - Act as the key point of contact for process and system-related matters across Finance teams, including managing system access and overseeing updates to the Delegation of Authority. - Support onboarding, transition, and stabilization of new processes. Treasury & Cash Management - Support daily treasury operations, including cash positioning, bank balances monitoring, and liquidity management. - Coordinate payments, funding requirements, and intercompany cash movements across entities. - Monitor cash flow and highlight potential risks or shortfalls. - Support preparation of cash flow forecasts in collaboration with various teams. Banking & Controls - Manage relationships with banking partners, including account maintenance, mandates, and documentation. - Oversee changes to bank authorized signatories, ensuring proper approvals and compliance. - Ensure completion of KYC requirements and maintain up-to-date banking records. - Ensure proper controls over bank access, payment approvals, and treasury activities. - Manage bank guarantees and related documentation; maintain compliance with internal policies, audit, and regulatory requirements. Process Improvement & Systems - Identify and implement improvements in BPO processes, treasury operations, and controls. - Support implementation and optimization of ERP systems, banking platforms, and finance tools. - Improve visibility and reporting on transaction flows, cash, and process performance. - Develop tools for improved financial reporting and transparency. Stakeholder Coordination - Collaborate with Finance & Accounting, AP/AR teams, FP&A, and business stakeholders to ensure smooth finance operations. - Provide guidance on process standards, system usage, and operational best practices. - Provide insights on process efficiency, operational risks, and cash management. - Escalate risks, issues, or control gaps where necessary. Other Responsibilities - Support finance transformation initiatives, including process migration and system enhancements. - Participate in ad hoc projects related to treasury, operations, and business initiatives. Requirements - Bachelor’s degree in Accounting, Finance, or a related field. - 5–8 years of relevant experience in finance operations, treasury, or shared services / BPO environments. - Good understanding of various finance process and operations in a multi-entity environment. - Experience in treasury operations, including cash management, banking, and payments. - Proficiency in Microsoft Excel and experience with ERP systems and banking platforms. - Strong analytical and problem-solving skills, with attention to detail. - Good communication and stakeholder management skills, with the ability to coordinate across teams and external partners. - Ability to work independently in a fast-paced, dynamic environment.