Service Crew
Job Summary
KSTAR Entertainment One is looking for energetic and passionate full-time Service Crew members to join their expanding family karaoke outlets in Singapore. The role involves greeting customers, handling reservations, operating the POS system, serving food and beverages, and ensuring rooms are clean. Comprehensive training will be provided, and candidates with or without experience are welcome.
Responsibilities
- Welcome and assist customers
- Handle reservations and recommend packages
- Operate POS and handle cashiering duties
- Serve food and beverages
- Maintain cleanliness of rooms and facilities
Required Skills
- Positive and customer-oriented attitude
- Good communication and interpersonal skills
- Ability to work in shifts, weekends, and public holidays
- Minimum Secondary level education
- Experience in F&B or Hospitality is an advantage
Job Details
What You’ll Do
As a Service Crew, you will:
- Welcome and assist customers with a warm and friendly attitude
- Handle walk-in, phone and WhatsApp reservations
- Recommend room packages, promotions, food & beverage items
- Operate the POS system and perform cashiering duties
- Serve food and beverages efficiently
- Ensure customer rooms and outlet facilities are clean and well-maintained
- Deliver excellent customer service throughout every guest’s visit
- Work closely with your teammates to ensure smooth daily operations
We’re Looking For
- Positive attitude with a passion for customer service
- Friendly, energetic and enjoys interacting with people
- Good communication and interpersonal skills
- Able to work independently as well as in a team
- Willing to work weekends and public holidays
- Experience in F&B, Hospitality or Customer Service is an advantage
- Minimum Secondary level education
- Outgoing, presentable and service-oriented
- Cheerful, independent and self-motivated
Working Hours
- 2 Rotating Shifts : 12:00 PM – 9:00 PM OR 6:00 PM – 3:00 AM
- 5 Rest Days Every Month
Salary & Benefits
- Competitive Salary (From $2600+)
- $500 Sign-on Bonus (Terms & Conditions Apply)
- Daily Sales Incentives
- Monthly Performance Bonus
- Half-Yearly Performance Bonus
- Transport Allowance
- Medical Benefits
- Birthday Red Packet
- Comprehensive On-the-Job Training
- Fast Career Progression
- Staff Recognition & Rewards