Telesales Executive
Job Summary
DKSH Singapore is seeking a Telesales Executive / Inside Sales Coordinator for the Medical/Healthcare sector to manage customer accounts, process orders, and support sales targets. The role involves liaising with internal logistics and warehouse teams to ensure smooth order fulfilment and maintaining accurate CRM records. Candidates should have at least 1 year of experience in inside sales, customer service, or order management.
Responsibilities
- Contact existing customers for replenishment and repeat sales
- Build and maintain strong customer relationships
- Process customer orders accurately and coordinate fulfilment
- Liaise with Warehouse, Logistics, and Operations teams
- Maintain accurate customer and sales records in CRM
- Support sales team to achieve revenue targets
Required Skills
- Experience in inside sales or customer service
- Minimum 1 year relevant experience
- Strong communication and relationship-building skills
- Good organisational and multitasking skills
- High attention to detail
- Proficiency in Microsoft Office and CRM/ERP systems
Job Details
Responsibilities:
Contact existing customers to follow up on replenishment of legacy products and identify repeat sales opportunities.
Build and maintain strong customer relationships by providing timely product information and sales support.
Process customer orders accurately and coordinate with internal teams to ensure smooth order fulfilment.
Liaise closely with Warehouse, Logistics, and Operations to ensure timely delivery and resolve any order-related enquiries.
Maintain accurate customer and sales records in the CRM system.
Support the sales team in achieving revenue targets through proactive customer engagement and excellent service.
Requirements:
Experience in inside sales, customer service, sales coordination, or order management.
Minimum 1 year of experience in inside sales, customer service, sales support, order processing, or a related role.
Strong communication and relationship-building skills.
Good organisational skills with the ability to manage multiple customer accounts and priorities.
High attention to detail in order processing and documentation.
Basic proficiency in Microsoft Office; experience with CRM or ERP systems is an advantage.