HR Operations Executive
Job Summary
Leila Singapore is looking for a hands-on HR & Operations Executive to support people management and day-to-day restaurant operations. This dual-role position involves hiring, building HR processes, managing operational matters, and solving problems. You will work closely with management to improve efficiency and make a real impact on the business.
Responsibilities
- Manage recruitment, onboarding, and HR administration
- Support daily restaurant operations and resolve issues
- Develop and maintain SOPs and operational processes
- Coordinate maintenance, procurement, and inventory
Required Skills
- 2-3 years F&B or hospitality experience
- Strong HR and administrative skills
- Recruitment and interviewing abilities
- Proficiency in Microsoft Office / Google Workspace
Job Details
Human Resources
- Manage day-to-day HR matters including recruitment, interviews, onboarding, employee records, attendance, leave and HR administration.
- Lead recruitment for service, kitchen, operations and support positions, from sourcing and screening to interviews and onboarding.
- Work closely with management to understand manpower requirements and support effective workforce planning.
- Ensure employees understand and follow company policies, HR guidelines and operational standards.
- Maintain accurate and up-to-date employee records and documentation.
Operations & Systems
- Support the smooth day-to-day operation of the restaurant and resolve operational issues promptly.
- Develop, implement and maintain SOPs, systems and operational processes.
- Identify areas for improvement and help streamline processes to improve efficiency, productivity and cost control.
- Coordinate operational matters including maintenance, procurement, inventory, vendors and administrative requirements.
- Liaise with suppliers and service providers and ensure issues are followed up and resolved.
- Support manpower scheduling and operational planning.
- Ensure proper documentation and operational records are maintained.
Business Support
- Work closely with management and operations to identify problems and implement practical solutions.
- Support cost control and resource planning.
- Take ownership of ad-hoc projects and improvement initiatives.
- Be a reliable go-to person for both HR and operational matters.
Requirements
- Minimum 2–3 years of relevant F&B, hospitality or restaurant experience, preferably with exposure to both HR and operations.
- Strong practical HR and administrative experience with a good understanding of F&B manpower and workplace operations.
- Comfortable handling both people matters and operational challenges.
- Strong recruitment and interviewing skills, with the ability to identify suitable F&B talent.
- Highly organised, systematic and process-driven.
- Independent, proactive and willing to take ownership rather than wait for instructions.
- Strong problem-solving, coordination and follow-up skills.
- Good communication and interpersonal skills.
- Able to manage multiple priorities in a fast-paced F&B environment.
- Proficient in Microsoft Office / Google Workspace.
- Experience with HRIS, POS or other business systems will be an advantage.
Working Arrangement
- Working Hours: Monday – Friday, 10:00am – 7:00pm
- Working Days: 5 days per week
- Location: 12 Teck Lim Rd, Singapore 088387