HRBP CIB Operations
Job Summary
This role could be based in Singapore or India and is accountable for setting and delivering the people agenda for CIB Operations, aligned to the Technology and Operations plan. The role holder will drive and enable sustainable business performance, manage people processes, and ensure capabilities align with functional requirements. They will act as a strategic advisor, partnering with leadership to shape workforce design, talent management, and risk mitigation.
Responsibilities
- Develop and implement strategic people agenda for CIB Operations
- Manage workforce design and structural agility
- Drive high-performance culture and reward strategies
- Oversee talent management, skill-building, and succession planning
- Ensure risk management, audit compliance, and governance adherence
Required Skills
- 10+ years of HRBP experience in a global environment
- Strategic Commercial Insight
- Digital and Data Fluency
- Organisation Design and Talent Management
- Influencing, relationship building, and decision courage
Job Details
Job Summary
The role holder is accountable for setting and delivering the people agenda for CIB Operations, aligned to the Technology and Operations plan, and the One People Plan. The role holder will drive and enable sustainable business performance, manage people processes and ensure levels of capabilities and performance are aligned with current and future functional requirements.
Strategic Advisory
• Develop, review, and implement an effective Strategic People agenda for CIB Operations that is aligned to the long-term business aspirations of the Group
• Continuously review the relevant operating models to align these with the overall functional and business strategy, using all available data to assess effectiveness, demonstrating proactivity in surfacing, and securing resolution to points of misalignment
• Support change programmes that are required to meet the business strategy (as necessary).
• Develop deep business understanding, build relationships across levels and horizon scan externally to identify opportunities and shape people priorities
• Use workforce analytics (internal & external) to inform strategic decisions and provide actionable insights to business leaders
• Anticipate and mitigate people risks, guiding leaders through change and influencing behaviour to build sustained enterprise capability
Workforce and Organisation Design
• Ensure we have the right skills and structure to execute our strategy and deliver business growth.
• Align investment to business priorities while managing workforce shape and size to deliver within budget.
• Improve business resilience, agility and adaptability by designing flexible structures and frameworks that can quickly respond to business/ market changes and growth opportunities.
Key Responsibilities
Performance and Conduct
• Partner with CIB Operations MT to drive a high-performance culture, focusing on both financial and non-financial metrics.
• Evolve our reward approach, in collaboration with PRB CoE, to align with business priorities, ensuring the value of seat is at the heart of the reward proposition.
• Elevate our organisational culture by embodying valued behaviours and demonstrating leadership capability to aspire, inspire, and execute effectively.
• Use data to guide targeted interventions in relation to conduct expectations from our senior leaders
Processes
• Work with direct reports and other stakeholders to support the delivery of the T&O priorities and HR priorities, in a safe and well-controlled manner and on an end-to-end basis — incorporating infrastructure and technology requirements
• Manage people processes (performance, reward, resourcing and talent) to ensure levels of capabilities and performance satisfy current and future requirements of the business in line with HRBP accountabilities
People & Talent
• Drive skill-building interventions focused on key skills needed to win – human and technical - acknowledging both shared and distinct skill needs across businesses and functions.
• Develop talent to ensure a high-quality succession pipeline at all levels and sponsor ongoing development activities that focus on the identified high performing and high potential individuals within the CIB Operations portfolio
• Implement an effective buy, build and borrow approach to talent management, linked to the strategic workforce plan enabling diverse talent pipelines and redeployment opportunities across businesses and functions.
• Keep abreast of the talent landscape externally to understand key market trends and shifts in workforce patterns to build an approach to external talent pipelining
• Shape and translate the employee value proposition, overall and in relation to key roles, to become an employer of choice for top talent.
Risk Management
• Ensure any audit and compliance issues are resolved in a timely manner.
• Ensure that Risk Management matters that are brought to the job-holder’s attention are subject to direct remedial action and/or escalated, where appropriate, to relevant risk committees
Governance
• Embed the Group’s values and code of conduct as it relates to the role remit to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
• Awareness and understanding of the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Global Head CIB Operations
• CIB Operations MT
• T&O HRMT
• HR COE partners
• COO GCIOO
Other Responsibilities
• Embed Here for good and Group’s brand and values in CIB Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
• 10+ years of HRBP experience in a global environment, particularly within the CIB Operations sector
• Education Desirable – Undergraduate/ Professional Qualification in Business Management/Human Resources/Finance/Accounting
• Licenses Desirable — Professional certifications in Reward, Performance management/Human Resources/Accounting/Finance
• Membership Desirable — Membership with professional associations
Role Specific Technical Competencies
• Strategic Commercial Insight
• Digital and Data Fluency
• Organisation Design
• Talent Management and Development
• Influencing and Relationship building
• Accountability and Decision courage