Sales Engineer
Job Summary
You will combine marketing and sales skills to serve clients effectively and drive company sales. You will represent the company to understand client needs, cross-sell products, follow up on sales orders, and support the sales team through calls and meetings.
Responsibilities
- Provide technical support and training
- Diagnose, repair, and maintain equipment
- Resolve client feedback
- Ensure compliance with safety and SOPs
- Support sales team through calls and meetings
Required Skills
- Valid Class 3 driving license
- Nitec in Mechanical/Electrical engineering
- 3+ years experience in construction
- Mechanical and electrical repair skills
Job Details
Responsibilities
- Provide exceptional training, customer service, and technical support remotely and on-site to current and prospective customers
- Diagnose, troubleshoot, repair, and maintain machinery and equipment at client premises to ensure operational efficiency
- Identify and resolve client feedback both remotely and on-site to improve customer satisfaction
- Ensure end-users perform work in compliance with SOPs, Building Control Act and Regulations, Codes of Practices, and requirements of building authorities and government agencies
- Observe and comply with site safety requirements, submit all required reports, and ensure safe and proper work execution
- Manage and handle simple inventory tasks to support operations
- Make phone calls and attend meetings to assist the sales team in growing sales and client relationships
Required competencies and certifications
- Possess a valid Class 3 driving license
Preferred competencies and qualifications
- Hold at least Nitec in Mechanical and/or Electrical or related engineering discipline, or equivalent combination of education, training, and at least 3 years of experience in construction-related industries
- Demonstrate experience with mechanical and electrical repairs
- Own a vehicle (preferred)