IT CRM Software Specialist
Job Summary
The IT Software Specialist will be responsible for implementing, maintaining, and troubleshooting CRM systems in Singapore. The role involves collaborating with internal teams to resolve technical issues and managing network security. Additionally, the specialist will provide technical support to stakeholders to ensure IT infrastructure aligns with company objectives.
Responsibilities
- Implement and maintain CRM systems
- Troubleshoot technical issues
- Manage network security
- Provide stakeholder technical support
Required Skills
- Network Administration & Security
- IT Troubleshooting
- CRM System proficiency
- Customer Service skills
Job Details
Responsibilities:
- Implement, maintain, and troubleshoot CRM systems to ensure seamless operations.
- Collaborate with internal teams to resolve technical issues.
- Manage network security and streamline customer relationship management.
- Provide technical support to stakeholders.
- Ensure IT infrastructure aligns with company objectives.
Qualifications:
- MUST be Singaporean or PR.
- Proficiency in Network Administration, Network Security, and maintaining secure IT infrastructure.
- Strong knowledge and practical experience in Information Technology and Troubleshooting processes.
- Effective Customer Service skills, with the ability to manage and support user inquiries.
- Ability to analyze and solve technical challenges with attention to detail and accuracy.
- Familiarity with CRM systems and software implementations is highly preferable.
- A Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Team player with excellent communication and organizational abilities.