Team Supervisor Site Operations
Job Summary
The Team Supervisor will lead and oversee site operations to ensure high productivity and quality standards. Key duties include managing worker attendance, assigning tasks, and resolving conflicts to maintain a positive and efficient work environment. This role requires strong leadership to motivate team members and ensure all operational requirements are met effectively.
Responsibilities
- Track worker attendance daily
- Lead and motivate team operations
- Assign tasks and optimize productivity
- Monitor work quality and customer satisfaction
- Resolve conflicts and manage team disputes
Required Skills
- NITEC or Diploma in engineering
- Proven supervisory experience
- Strong leadership and management
- Excellent communication skills
- Problem-solving and organizational abilities
Job Details
Key Responsibilities:
- Ensure accurate daily tracking of worker attendance, including clock-in and clock-out times.
- Provide strong leadership and guidance to the team of workers, ensuring smooth and efficient operations on the customer site.
- Assign tasks and duties based on individual team members' strengths and project requirements to optimize productivity.
- Communicate job roles, expectations, and deadlines clearly to all team members, ensuring they understand their responsibilities.
- Motivate and encourage the team to meet and exceed productivity targets while maintaining high morale within the group.
- Oversee and monitor the quality of work performed by team members to ensure customer satisfaction and adherence to company standards.
- Act as the primary contact for resolving any conflicts or issues among team members or with customers, ensuring a positive work environment.
- Address disputes quickly and fairly, promoting harmony within the team. Escalate major concerns to upper management when necessary, while proposing practical solutions.
- Ensure the availability of necessary tools, equipment, and resources for the team to perform their duties efficiently.
- Execute any new assignments as directed by the superior, adjusting to the needs of the project or operations.
Requirements:
- NITEC or Diploma qualification in an engineering-related field.
- Proven experience in a supervisory or engineering role, preferably in a similar setting.
- Strong leadership skills with the ability to manage and motivate a team effectively.
- Excellent communication skills to clearly convey expectations and resolve conflicts.
- Good organizational and problem-solving abilities to ensure smooth workflow and timely task completion.
- Ability to work independently and escalate issues to upper management when necessary.