Senior Data Center Engineer
Job Summary
The Senior Data Center Engineer is responsible for monitoring and maintaining critical infrastructure in financial institution data centers, including power, HVAC, and fire suppression systems. The role requires managing preventive maintenance, responding to incidents, and ensuring strict adherence to physical security and ITIL procedures. Candidates must have extensive experience in high-pressure 24/7 environments and strong technical proficiency in facility management.
Responsibilities
- Monitor and maintain critical DC infrastructure (UPS, HVAC, fire suppression).
- Manage preventive maintenance with building landlords.
- Troubleshoot issues and respond to emergency alarms.
- Coordinate with vendors and ensure physical security.
- Generate performance and incident reports for management.
Required Skills
- 5+ years DC facility management experience.
- Experience in financial institution environments.
- Knowledge of electrical, mechanical, and fire systems.
- ITIL best practices (incident, problem, change management).
- Excellent troubleshooting and communication skills.
Job Details
JOB DESCRIPTION
1. Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems and structured cabling systems.
2. Managed DC/Building landlord ensuring preventive maintenance on data centre infrastructure and systems are performed promptly.
3. Respond to alarms, troubleshoot issues, and ensure prompt resolution.
4. Liaise with DC/Building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.
5. Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.
6. Ensure strict adherence to data centre physical security procedures.
7. Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.
8. Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.
Requirements
1. Minimum 5 years of experience in data centre facility management.
2. Experience working in a high-pressured environment with 24x7 on-call responsibilities
3. Strong knowledge of electrical, mechanical and fire suppression systems in data centres.
4. Knowledge of structured cabling system and rack-and-stack will be advantage
5. Strong understanding of incident, problem and change management procedures based on ITIL best practices
6. Proficiency in troubleshooting and problem-solving.
7. Excellent communication and interpersonal skills.
8. Must have prior experience working in data centre operations in financial institutions.