Software Engineer Technical Support
Job Summary
The Software Engineer (Technical Support) is responsible for managing network infrastructure, administering Windows and Linux servers, and providing technical troubleshooting. Candidates must have at least 6 years of experience in network design, hardware configuration, and performance tuning. The role also involves performing system installations, upgrades, and managing network access control systems.
Responsibilities
- Administer and troubleshoot network infrastructure
- Manage Windows Server and Linux OS environments
- Perform system installation, upgrades, and backups
- Configure network devices and provide end-user support
Required Skills
- 6+ years network design & implementation
- Cisco and F5 product management
- Windows Server & Linux administration
- Network protocols (LAN/WAN, routers, switches)
- NAC experience (ClearPass, SolarWinds, Infoblox)
Job Details
Descriptions:
- Must have at least 6 years experiences in network design and implementation, network hardware configuration, network troubleshooting and network performance tuning network and system administration;
- Must have at least 6 years experiences in managing network products such as Cisco, F5, and etc;
- Must have at least 6 years experiences in administering Windows Server and Linux Operating Systems.
Responsibilities:
- Must have sound knowledge of various network protocols and topologies, including LAN, WAN, switches, routers and servers;
- Should preferably have experience in managing Network Access Control (NAC) System such as ClearPass, SolarWinds, and Infoblox.
The Programmer shall be required to:
a. Administer and troubleshoot network system infrastructure;
b. Administer and troubleshoot Windows Server and Linux Operating Systems;
c. Perform installation and upgrading of network system and servers;
d. Perform installation of operating systems, software applications and device drivers on the Servers;
e. Perform backup and recovery of network devices and servers;
f. Perform simple scripting in Windows Server and Linux environment;
g. Perform any other tasks related to network and server hardware and software, end-user support and project works as may be assigned by the supervisor;
h. Able to administer Clear Pass Network Access Control, SolarWinds, and Infoblox.