Process Improvement Specialist

Responsibilities: Business Process Improvement & Standardization - Analyze existing business processes across multiple countries and identify opportunities to improve efficiency, consistency and governance. - Lead process improvement and standardisation initiatives to establish best practices across the region. - Simplify and optimise workflows by eliminating manual, duplicated and non-value-added activities. - Drive continuous improvement initiatives that enhance operational effectiveness and business performance. - Develop sustainable process governance frameworks to ensure long-term adoption. Business Performance & Analytics - Design and develop dashboards that provide meaningful insights into business performance, revenue, forecast accuracy, backlog, margins and operational KPIs. - Analyse business data to identify trends, process gaps and improvement opportunities. - Improve visibility of business performance through accurate reporting and actionable insights. - Support management decision-making through data-driven analysis. Data Governance & Reporting Automation - Improve data quality across ERP systems and reporting platforms by identifying inconsistencies and implementing governance controls. - Drive data cleansing initiatives in collaboration with regional stakeholders. - Automate recurring reporting processes to reduce manual effort and improve reporting efficiency. - Establish monitoring mechanisms to maintain data integrity and reporting accuracy. Stakeholder & Change Management - Partner with regional business, finance and operational teams to drive adoption of standardised processes. - Influence stakeholders across multiple countries to embrace new ways of working. - Facilitate cross-functional discussions to resolve business process challenges. - Support organisational change initiatives by promoting process discipline and continuous improvement. Technology & Continuous Improvement - Leverage ERP systems, automation tools, business intelligence platforms and emerging technologies to improve business processes. - Recommend practical technology-enabled solutions that enhance efficiency and business visibility. - Identify opportunities to utilise automation, analytics and AI to improve operational performance where appropriate. Requirements: - Bachelor's Degree in Business, Finance, Accounting, Business Analytics, Industrial Engineering or a related discipline. - Minimum 5 years of experience in Business Transformation, Process Improvement, Operational Excellence, Business Performance, Finance Transformation or related functions. - Proven experience leading process improvement and standardisation initiatives across multiple business units or countries. - Experience driving organisational change and implementing sustainable business improvements. - Experience working within regional or multinational organisations will be highly advantageous. - Exposure to Services, Projects, Shared Services or consulting environments will be an added advantage. - Exposure to SAP, Oracle or other ERP platforms. - Familiarity with Power BI, Tableau, Power Query, Excel or similar analytics tools. - Experience leveraging automation or AI to improve business processes is advantageous.