Senior Data Center Engineer
Job Summary
The Senior Data Center Engineer is responsible for monitoring and maintaining critical data center infrastructure, including power, cooling, and fire suppression systems. This role involves managing preventive maintenance schedules with landlords, responding to emergency alarms, and ensuring operational compliance. Additionally, the engineer will provide incident management support and generate performance reports for management.
Responsibilities
- Monitor/maintain DC infrastructure (UPS, HVAC, fire systems)
- Manage preventive maintenance schedules with landlords
- Troubleshoot alarms and coordinate emergency repairs
- Generate operational and incident reports
Required Skills
- 2+ years DC facility management
- Experience in financial institution environments
- Electrical/mechanical systems knowledge
- ITIL incident/problem management
Job Details
Responsibilities:
1. Monitor and maintain critical data Centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems and structured cabling systems.
2. Managed DC/Building landlord ensuring preventive maintenance on data centre infrastructure and systems are performed promptly.
3. Respond to alarms, troubleshoot issues, and ensure prompt resolution.
4. Liaise with Data center Building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.
5. Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.
6. Ensure strict adherence to data centre physical security procedures.
7. Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.
8. Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.
Requirements:
1. Minimum 2 years of experience in data centre facility management.
2. Experience working in a high-pressured environment with 24x7 on-call responsibilities
3. Strong knowledge of electrical, mechanical and fire suppression systems in data centres.
4. Knowledge of structured cabling system and rack-and-stack will be advantage
5. Strong understanding of incident, problem and change management procedures based on ITIL best practices
6. Proficiency in troubleshooting and problem-solving.
7. Excellent communication and interpersonal skills.
8. Must have prior experience working in data centre operations in financial institutions.