Business Development Manager

Key Responsibilities Business Development & Sales - Identify, develop, and secure new business opportunities for lift, escalator, and passenger conveyor maintenance, repair, modernization, replacement, and installation projects. - Develop and execute sales strategies to achieve business growth objectives and sales targets. - Expand the Company’s maintenance portfolio through new contract acquisition, contract renewals, and strategic customer engagement. - Identify maintenance, repair, modernization, replacement, and new installation opportunities to support sustainable business growth. - Proactively identify customer needs and propose value-added service solutions. Customer Relationship Management - Build and maintain strong relationships with customers, consultants, facility management companies, property owners, developers, government agencies, transportation operators, and key industry stakeholders. - Serve as a key point of contact for existing and prospective customers. - Maintain regular engagement with customers to identify upcoming maintenance renewals, modernization projects, repair requirements, replacement opportunities, and new business prospects. - Support maintenance contract renewals and long-term customer retention initiatives to strengthen recurring revenue streams. - Support customer satisfaction initiatives and assist in resolving commercial issues where required. Tendering & Proposal Development - Support the preparation of quotations, proposals, tender submissions, and commercial offers. - Coordinate with engineering, operations, procurement, and finance teams to develop competitive solutions. - Review tender requirements and assist in preparing technical and commercial submissions. - Participate in contract negotiations and commercial discussions with customers where required. Market Development - Monitor market trends, competitor activities, customer requirements, and industry developments. - Identify maintenance, repair, modernization, replacement, and new installation opportunities within LTA, MRT operators, public infrastructure, facility management companies, government agencies, developers, and private sector clients. - Maintain and develop a healthy sales pipeline through networking, customer visits, industry events, and business development activities. - Support the Company’s market expansion strategy within Singapore’s transportation and vertical transportation sectors. Internal Coordination - Work closely with operations, maintenance, engineering, and project teams to ensure successful delivery of awarded contracts. - Support contract renewals, variation proposals, modernization opportunities, and upselling initiatives. - Maintain accurate sales records, forecasts, pipeline reports, and customer information. - Provide regular business development updates and market intelligence to management. Requirements - Diploma or Degree in Engineering, Business, Marketing, Building Services, Facilities Management, or a related discipline. - Minimum 3 years of experience in business development, sales, account management, or customer relationship management within engineering, building services, facilities management, transportation, infrastructure, construction, or related industries. - Experience in lifts, escalators, passenger conveyors, building services, facilities management, maintenance services, construction, or electromechanical systems will be highly advantageous. - Experience dealing with LTA, MRT operators, government agencies, facility management companies, property owners, developers, consultants, or infrastructure clients will be advantageous. - Experience in recurring service businesses, maintenance contracts, modernization projects, new installations, or lifecycle service solutions will be advantageous. - Strong networking, relationship-building, negotiation, and presentation skills. - Commercially driven with the ability to identify opportunities, develop customer relationships, and convert opportunities into business results. - Self-motivated, proactive, and capable of working independently in a target-driven environment. - Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint. - Excellent communication, interpersonal, organizational, and relationship-building skills. - Candidates with existing eligibility to work in Singapore will have an advantage. Benefits - Competitive base salary commensurate with experience and qualifications. - Attractive performance-based incentive and commission scheme. - Opportunity to help build and shape a growing vertical transportation business in Singapore. - Professional development and career advancement opportunities.