Assistant QMS Manager
Job Summary
The Assistant QMS Manager is responsible for maintaining and improving the company's Quality Management System (QMS) and Integrated Management System (IMS). The role ensures compliance with international standards such as ISO 9001, ISO 13485, IATF 16949, ISO 14001, and ISO 45001. Additionally, the incumbent oversees internal audits, document control, CAPA, and ETQ administration to drive continuous organizational improvement.
Responsibilities
- Manage QMS/IMS governance and ISO compliance
- Lead internal and external audit programmes
- Administer ETQ and digital quality workflows
- Facilitate CAPA and root cause analysis
- Drive continuous improvement and operational excellence
Required Skills
- ISO 9001/13485/14001/45001 & IATF 16949 expertise
- eQMS/ETQ proficiency
- Audit management skills
- CAPA and Risk Management methodologies
- Analytical and problem-solving abilities
Job Details
### Job Purpose
The Assistant QMS Manager is responsible for establishing, maintaining, monitoring, and continuously improving the Company's Quality Management System (QMS) and Integrated Management System (IMS) to ensure compliance with applicable international standards, customer requirements, regulatory obligations, and corporate policies. The role serves as the system owner for Quality Management System governance, internal audits, document control, ETQ administration, corrective and preventive actions (CAPA), management review, compliance monitoring, and continuous improvement initiatives.
### Key Responsibilities
1. **Quality Management System (QMS) Governance**: Establish and maintain IMS/QMS compliance for ISO 9001, ISO 13485, IATF 16949, ISO 14001, and ISO 45001.
2. **Internal Audit Management**: Develop annual audit programmes, conduct internal audits, manage auditor competency, and monitor closure of findings.
3. **External Audit & Certification Management**: Coordinate certification, surveillance, and regulatory audits; ensure timely closure of all audit findings.
4. **Document Control & Information Management**: Manage document lifecycle, policies, SOPs, and record traceability.
5. **ETQ Administration & Digital Quality Systems**: Act as System Administrator for ETQ; manage workflows, upgrades, and digitalization initiatives.
6. **Corrective & Preventive Action (CAPA) Management**: Facilitate root cause analysis (8D, 5 Why, FMEA) and monitor effectiveness of CAPA implementations.
7. **Change Management & Risk Management**: Oversee change control processes and facilitate risk assessments.
8. **Training & Competency Management**: Develop compliance training programmes and maintain competency matrices.
9. **Management Review & Compliance Reporting**: Coordinate review meetings and analyze process KPIs and quality performance.
10. **Continuous Improvement**: Lead process optimization, lean manufacturing, and operational excellence projects.
11. **Quality KPI Management**: Monitor quality trends, compliance metrics, and achievement of quality objectives.
### Qualifications
- Degree or Diploma in Quality Management, Engineering, Manufacturing, Industrial Engineering, or related discipline.
- Preferred: ISO Lead Auditor Certifications (9001, 13485, 14001, 45001) and IATF 16949.
- Lean Six Sigma Green Belt is an advantage.
### Experience
- Minimum 5–8 years in QMS, Compliance, or QA within a manufacturing environment.
- Experience managing multiple ISO systems and leading internal/external audits.
- Hands-on experience with ETQ or equivalent eQMS.
- Proficient in document control, CAPA, risk management, and continuous improvement.