Sales Engineer
Job Summary
The Sales Engineer will be responsible for developing new business opportunities and managing relationships with existing customers in the precision engineering sector. This role involves understanding technical customer requirements, preparing quotations, and coordinating with production teams to ensure project success. The successful candidate will drive sales targets while ensuring customer satisfaction and high-quality service delivery.
Responsibilities
- Develop and manage customer relationships
- Promote precision engineering and manufacturing services
- Prepare technical quotations and commercial proposals
- Coordinate with internal production and quality teams
- Meet sales targets and KPIs
Required Skills
- Mechanical/Precision Engineering degree
- 2+ years experience in manufacturing sales
- Proficiency in CNC and engineering drawings
- Strong negotiation and communication skills
- Microsoft Office proficiency
Job Details
Key Responsibilities
- Develop and maintain good relationships with existing customers while looking for new business opportunities.
- Promote and sell the company’s precision engineering and manufacturing services, including machining, fabrication, assembly, and other value-added processes.
- Understand customer technical requirements, specifications, drawings, and quality expectations, and work with internal teams to provide suitable solutions.
- Prepare and submit quotations, cost estimates, proposals, and tender documents on time.
- Negotiate pricing, commercial terms, delivery schedules, and contracts with customers.
- Coordinate with the Engineering, Production, Quality, and Supply Chain teams to ensure customer requirements are met.
- Monitor order status, delivery schedules, and project progress to ensure timely fulfilment and customer satisfaction.
- Handle customer enquiries, complaints, and quality issues, and support corrective actions when needed.
- Prepare sales forecasts and reports for management review.
- Achieve sales targets, gross margin objectives, and key performance indicators set by the company.
Requirements
- Diploma or Degree in Mechanical Engineering, Manufacturing Engineering, Precision Engineering, or a related discipline.
- At least 2 years of sales, business development, or customer service experience in the precision engineering, machining, metalworking, semiconductor, aerospace, or related manufacturing industry.
- Good understanding of CNC machining, fabrication, engineering drawings, GD&T, tolerances, materials, surface treatments, and manufacturing processes.
- Strong sales, negotiation, communication, and interpersonal skills.
- Able to work independently and manage assigned tasks responsibly.
- Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
- Experience in preparing quotations, cost estimates, and commercial proposals will be an advantage.