Proposal Manager

Key Responsibilities Proposal & Tender Management - Lead the preparation and submission of commercial and technical proposals for equipment and solution projects - Review tender documents, specifications, drawings, and customer requirements - Coordinate with engineering, product management, procurement, and factories to obtain technical and commercial inputs - Develop compliant, competitive, and high-quality bid submissions within specified deadlines - Manage the proposal review and approval process - Maintain proposal templates, bid documentation, and proposal databases - Conduct risk assessments and identify contractual, commercial, and operational risks during tender stages Sales Operations Support - Support the sales team in preparing quotations, pricing strategies, cost analyses, and commercial proposals - Collaborate with factories and suppliers to obtain equipment pricing, lead times, and delivery schedules - Monitor quotation pipeline and bid status to improve proposal conversion rates - Ensure all sales documentation is complete and compliant with company policies - Maintain CRM and sales tracking systems with accurate opportunity and project information - Generate sales performance reports, forecasts, and operational dashboards Contract & Order Management - Review customer contracts and purchase orders to ensure alignment with approved proposals - Coordinate internal order handover from Sales to Operations and Project Management teams - Track contract milestones, delivery schedules, and commercial obligations - Ensure timely processing of sales orders and change orders - Support contract negotiations by providing commercial and operational insights Factory & Supply Chain Coordination - Act as the primary interface between local sales teams and manufacturing facilities - Monitor factory production schedules and delivery commitments - Coordinate with procurement and logistics teams to ensure on-time delivery - Escalate supply chain, production, or delivery risks and drive resolution - Provide customers and sales teams with regular updates on production and shipment status Customer & Stakeholder Management - Maintain strong relationships with internal and external stakeholders - Participate in customer meetings related to proposals, contracts, delivery schedules, and project execution - Respond promptly to customer inquiries regarding pricing, lead times, and order status - Ensure a high level of customer satisfaction through proactive communication and issue resolution Process Improvement - Develop and implement best practices for proposal management and sales operations - Identify opportunities to improve bid quality, proposal turnaround times, and operational efficiency - Support digitalization and automation initiatives within sales operations - Establish KPIs and performance metrics to measure proposal effectiveness and operational performance Requirements Education - Bachelor's Degree in Engineering, Building Services Engineering, Business Administration, Supply Chain Management, or a related discipline Experience - 5–10 years of experience in Proposal Management, Bid Management, Sales Operations, Commercial Operations, Project Coordination, or related roles - Experience within HVAC, MEP, Building Services, Industrial Equipment, Engineering Solutions, or Manufacturing industries - Proven experience supporting large commercial, industrial, or infrastructure projects - Experience coordinating with manufacturing plants, suppliers, and cross-functional team Technical Knowledge - Familiarity with contract administration and commercial terms - Understanding of supply chain, manufacturing processes, and project delivery requirements - Experience with ERP and CRM systems such as SAP, Oracle, Salesforce, Microsoft Dynamics, or equivalent Skills & Competencies - Strong proposal writing and commercial documentation skills - Excellent project coordination and organizational abilities - Strong analytical and problem-solving skills - Ability to manage multiple bids and projects simultaneously - Excellent communication and stakeholder management skills - High attention to detail and accuracy - Strong negotiation and influencing skills - Proficiency in Microsoft Excel, PowerPoint, and reporting tools